Signatures Tester

With this option you can test which server-side signature(s) will be added to an email via the Exclaimer Cloud server after it has been sent.

To use the server-side Signature Tester:

1. In the From field, enter the sender's email address.
   - You need to manually enter the full email address; this field does not auto-complete.
   - It is mandatory to enter the From field before you click Test.
   - You can only enter a single sender email address in the Signature Tester. 
   - Please ensure the From address domain needs to match the list of domains synchronized from your directory to Exclaimer Cloud - else you will get a 'domain is not valid' error. The domain should be used for the primary SMTP address of a user. Proxy address domains can also be used if the Alias addresses feature is enabled.
   
   

2. In the To field, enter the recipient's email address (this can either be an internal or external email address).
   - You need to manually enter the full email address; this field does not auto-complete.
   - It is mandatory to enter the To field before you click Test.
   - You can only enter a single recipient's email address in the Signature Tester. 
   
   

3. In the Subject field, enter a valid subject for this email.
   - It is not mandatory to enter the subject for the Signature Tester.
   
   

4. In the message text area, enter any required message content.
   - It is not mandatory to enter text in the message for the Signature Tester.
   - You can copy and paste the content, but minor style differences between the email client and the Signature Tester may be visible.
   
   

5. Click TEST to view the trail showing why the signature was/was not applied.
   
   Example:
   

   The Result window is displayed, and it consists of two tabs:
   
   - Signature: By default, the Signature tab is selected. It displays the signature, which will be applied at the correct location in the message body. 
   There can be minor styling differences between the rendered email and the email clients.
   
   - Details: It displays the logic behind processing the signatures - see the example screen below. (Please note that any disabled signatures will not appear on the Details tab)

   An example of the Result window, Details tab, is displayed below. 

   

With this option you can test which client-side signature(s) will be deployed to your computer and displayed, by default, in your email client before you send an email. 

To use the client-side Signature Tester:

1. In the From field, enter the email address of the logged in user. 
   - You need to manually enter the full email address; this field does not auto-complete.
   - It is mandatory to enter the From field before you click Test.
   - You can only enter a single sender email address in the Signature Tester. 
   - Please ensure the From address domain needs to match the list of domains synchronized from your directory to Exclaimer Cloud - else you will get a 'domain is not valid' error. The domain should be used for the primary SMTP address of a user. Proxy address domains can also be used if the Alias addresses feature is enabled.
   
   

2. In the To field, enter the recipient's email address (this can either be an internal or external email address).
   - You need to manually enter the full email address; this field does not auto-complete.
   - It is mandatory to enter the To field before you click Test.
   - You can only enter a maximum of 10 email addresses. 
   
   

3. Click TEST to see a preview of the client-side signature(s) deployed to your computer. 
   A list of all client-side signatures are displayed on the right-hand pane.
   
   Example:
   
   
   
4. You can select the different signatures from the right-hand pane to see it in the preview pane.
   
   
5. The client-side signature that is deployed to your computer, as the default signature, will have icon next to the signature.
   
   Example:
   
6. The client-side signature that is deployed to your computer, as the default reply signature, will have  icon next to the signature.
   
   Example:
   
7. Click DETAILS to open the Details window. 
   Here you can at a glance see all the rules and signatures that were applied/not applied to the email. 
   
   Example:
   
8. Click CLOSE to close the window.

• The first thing to observe is the evaluation of the folders that have been configured.
  Folders are illustrated by the following symbol:
   
   
• A green icon with a tick shows that the sender meets the conditions specified for the folder.
  
  
• A yellow icon with a cross shows that the sender does not meet the conditions specified for the folder.
  
  
• For further information on why the sender did not meet the conditions specified for the folder, you can expand the Folder and the Rules section.
  
  In this example, the sender did not meet the conditions of the folder because the sender is not a member of the group:
  
  
• After checking the folder results; or if you do not have any folders then please check the results for the signatures.
  
  
• Signatures are illustrated by the following symbol:
  
  
• A green icon with a tick shows that the conditions specified for the signature have been met.
  
  
• A yellow icon with a cross shows that the conditions specified for the signature have not been met.
  
  
• The Signature Tester will check the following conditions in a signature:
  
  
  • Senders
  • Exceptions
  • Recipients
  • Date/Time
  • Advanced Rules (server-side only)
  • Enabled for client-side/server-side
    
    
• If all conditions for the signature are met, all rules will show with the green tick icon and the result will show Signature applied.
  
  Example:
  
• If a condition has not been met, a yellow cross icon will be displayed and the result will be Signature not applied.
  
  In this example, we can see that the condition for Date/Time trigger was not met:
  

In general, the rules are processed in the following order: