Skip to main content

Hello, how can we help you today?

Or select a category below
Getting Started
Videos

Advanced Rules for server-side signatures

  1. Exclaimer Knowledge Base
  2. User Manual
  3. Signatures
  4. Manage Signature Rules
Ari Flavell
  • Updated

Description

The Advanced Rules tab in signature rules management allows you to set extra rules for server-side signatures only.

NOTE: The functionality in this tab is available for server-side signatures ONLY. No Advanced Rules configuration will be applied to client-side signatures.

 

Setting rules for server-side  

Select an option below to view the related instructions:

How to access it

To access the Advanced Rules tab:

  1. Select Signatures from the menu sidebar.

  2. From the All Signatures tab, select MANAGE next to the relevant signature.
    The selected signature window is displayed.

  3. Select the Advanced Rules tab to set rules for server-side deployment only.


    The Advanced Rules tab.
The 'Only add this signature if the email subject contains' option
This option allows you to enter trigger text which, if found in the email subject line, automatically applies the signature. The signature is only applied if the trigger text is detected in the subject line.

To configure this option:

  1. Select Only add this signature if the email subject contains to enable the condition configuration.


    The available options when Only add this signature if the email subject contains is enabled.

  2. In This Text, enter the text you wish to act as the trigger text. 

  3. Specify your preferred setting for Remove this text from subject:

    Select the checkbox to remove the subject trigger text from the subject line during signature application. Recipients will not see the trigger text.
    Deselect the checkbox to keep the subject trigger text in the subject line. It will be visible to the recipients.

  4. Select SAVE CHANGES to save your rules, or select CANCEL CHANGES to leave without saving.
    NOTE: You can edit other tabs before selecting SAVE CHANGES. Your changes within each tab will not be lost.
The 'Do not add this signature if the message contains' option

This option allows you to enter trigger text which, if found in the body of the email, stops the signature from being applied. The signature is not applied if the trigger text is found anywhere in the message content.

  1. Select the Do not add this signature if the message contains checkbox to enable the condition configuration.


    The available options when Do not add this signature if the message contains is enabled.

  2. In This Text, enter the text you wish to act as the trigger text. 

  3. Under In, select whether the trigger text should be searched for Anywhere in email trail or Only in the most recent email.

  4. Under If this signature is not applied, select Do not process the next signature to stop the next signature from being processed if the exception text is met, or select Process the next signature to process the next applicable signatures if the exception text is met.
    CAUTION! If both Only add this signature if the email subject contains and Do not add this signature if the message contains are enabled, then the rule Do not add this signature if the message contains will take priority.
  5. Select SAVE CHANGES to save your rules, or select CANCEL CHANGES to leave without saving.
    NOTE: You can edit other tabs before selecting SAVE CHANGES. Your changes within each tab will not be lost.