Scenario
You wish to exclude email messages from having a signature applied based on the message (body text).
Resolution
You can apply exclusions from within the Signature rules.
- Log into your Exclaimer subscription.
- From the All Signatures tab, select the required signature, then click MANAGE.
- Select the Advanced Rules tab to set conditions for Server-Side deployment only.
- Select Do not add signature if message contains to enable the textbox.
NOTE: This option is helpful in scenarios where you want to add an abbreviated version of your signature to your email 'replies' (as your initial email conversation had your full signature complete with all the brand imagery, contact details, social media links and legal disclaimer - if you keep adding your full signature to the subsequent replies then your emails will look cumbersome). - In This Text, enter a word or phrase that triggers an exception and causes this signature NOT to be applied. For example, your company's registration or VAT number. If the exception word/phrase is found during processing, then Exclaimer will not append the signature again.
- From In, select whether the specified exception text should match Anywhere in email trial or Only in the most recent email.
- anywhere in the email trail: Checks the text anywhere in the entire message trail.
- only the most recent email: Checks the text in the most recent message.
- From If this signature is not applied, select the appropriate option:
- Do not process the next signature: Stops the next signature from being processed if the exception text is met.
- Process the next signature: Processes the subsequent signatures if the exception text is met.
Example:
- From If this signature is applied, select the appropriate option:
- Do not process the next signature: Stops the next signature from being processed if the exception text is met.
- Process the next signature: Processes the subsequent signatures if the exception text is met.
- Click SAVE CHANGES to save the changes made, else click CANCEL CHANGES.