The Signature Usage Analytics dashboard depicts information to help you analyze your organization's signature activity - how you use the emails, who uses the emails, when are the emails being sent, how many emails have signatures applied to them and so on.
How to access it?
To access the Usage option:
- From the left-hand pane, click Analytics, then select Usage.
The Usage Analytics screen is displayed on the right-hand side.
Depicting Signature Usage Analytics
To depict the information:
The Signature Usage Analytics screen displays a lot of information to help you analyze the performance of your email signatures.
This example screenshot outlines the layout of the Signature Usage Analytics screen:
The table below describes the different options displayed on this screen:
Internal/External: Select the required option from the drop-down list:
Internal displays data for all emails marked as internal only within the selected date range.
External displays data for all emails marked as external only within the selected date range. By default, External is selected.
All Emails display data for all emails - internal and external within the selected date range.
|Filter Date Range: Select the required date range to view the data.
The different options are: Today, Yesterday, Last 7 days, Last 30 days and Custom date range.
- If you select Custom date range, a calendar picker is displayed, allowing you to select the From and To dates/Time to filter the data.
- The date format is displayed based on your selected language preference.
|Emails Sent: The total number of emails sent (from all mailboxes within your organization or any emails that pass through Exclaimer) within the selected date range.
|Emails with Signatures Applied: The total number and percentage of emails to which signatures were applied within the selected date range.
|Email Signatures Applied: This chart illustrates the total number of emails that were sent and had signatures applied to them within the selected date range.
Top Domains Emailed: This shows the top 5 domains for the signature activity within the selected date range.
Click to view the chart in full screen, pin the chart or download the chart.
Sent Emails by Day: This chart illustrates the number of emails sent within the selected date range in a day (of the week).
Here, you can, at a glance, see if there are any fluctuations in the email activity - which day the email activity is highest and which day there is a dip in the email activity.
Sent Emails by Time of the Day: This chart illustrates the number of emails sent by the hour of the day within the selected date range.
Here, you can at a glance see the hourly breakdown - what time of the day the email activity is highest and what time of the day there is a dip in the email activity.
Mailboxes sending emails with no Signatures: The total number of email addresses that were processed but not imprinted within the selected timeframe.
The calculation for this is: P - I = S
I = total unique email addresses in any imprint event within the filter
S = total email addresses that were processed but not imprinted
Signature Templates and Folders: This consists of the following two options:
(This count displays the active templates 'now' and is not affected by the selected date range)
Signature send method: