Payal Arya

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Activity overview

Latest activity by Payal Arya
  • Payal Arya created an article,

    How do I login and view my Exclaimer Cloud Support tickets

    Scenario You are liaising with Exclaimer Support for assistance with Exclaimer Cloud, and you would like to view the content of your current ticket along with your response to the associated Suppor...

  • Payal Arya created an article,

    Manage Subscription

    Can I cancel my Exclaimer Cloud 'trial' subscription? Yes, you can cancel your Exclaimer Cloud trial at any point within the 14 day period. Once the 14 day period has expired, you will no longer be...

  • Payal Arya created an article,

    Features

    The Analytics dashboard is not showing correct data? In order for the data to be collected and displayed on the dashboard, your emails need to be routed through Exclaimer servers.See Engagement Ana...

  • Payal Arya created an article,

    User details are missing in signature when synchronized from OKTA

    Scenario You have configured Exclaimer Cloud and are using OKTA to sync user details to Google workspace. Some user details, such as Job Title, are missing from your signatures. Reason Exclaimer Cl...

  • Payal Arya created an article,

    How to disable signatures within Microsoft Outlook (Windows)

    Scenario You have installed Exclaimer Cloud - Signatures for Microsoft 365, but some of your users still have a signature applied directly by Microsoft Outlook.You want to disable their existing Ou...

  • Payal Arya created an article,

    How to prevent emails from being marked as Spam/Junk

    Scenario You have configured Exclaimer Cloud and are experiencing issues with emails being delivered to the Spam/Junk folder, or you are proactively looking to find out what can be done to prevent ...

  • Payal Arya created an article,

    How to update your user data in the Google Workspace Admin Console

    Scenario You would like to update the user data that appears in the Exclaimer Cloud signature.  Resolution Log into the Google Workspace Admin Console (this requires an Administrative account). Fr...

  • Payal Arya created an article,

    Support

    What are Gmail email headers? Each individual email consists of email headers. The email headers consist of tracking information that highlights the path the email took as it went through various s...

  • Payal Arya created an article,

    Signature Rules

    What does 'Process the Next Signature' mean? This means you can apply multiple signatures to a single email message using the server-side feature. For more information, see Advanced Rules for serv...

  • Payal Arya created an article,

    Signature Designer

    How can I change the alignment of Arabic or Hebrew text within my signature? You can easily change the direction of the selected text within your signature by using the Text Direction functionality...