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Manage Subscription

Payal Arya
  • Updated

Description

Manage enables you to manage your Exclaimer Cloud subscription. 

Managing your subscription allows you to perform various activities for the selected subscription. You can: launch your subscription, update the Sender Policy Framework (SPF) record; if you are currently in trial mode, then you can purchase the subscription, add users to your subscription, view subscription details (such as subscription ID) and if required, cancel the subscription.

How to access it?

To access the Manage option:

  1. Log into the Exclaimer Cloud portal and navigate to the Overview tab.

  2. From the Overview tab, click Manage against the required subscription.
    Example:

Managing your subscription

The Manage subscription page is displayed.

The below screenshot outlines the different options to help you manage your Exclaimer Cloud subscription. 
Example:

If you have a test subscription then a banner will appear at the top of the screen reflecting that it is a Test Subscription.

Launch your subscription: If you are launching your subscription for the first time, then you need to configure a connection between Exclaimer Cloud and Microsoft 365. But, if you have already configured your subscription, you will be taken to the homepage from where you can create a new signature, create a new folder, edit the signature design, manage signature rules, manage your subscriptions and so on).

Update SPF Record: If you configure your email service, it is essential to update the Sender Policy Framework (SPF) record to ensure that messages processed by Exclaimer Cloud are not marked as spam.

Please note that the Update SPF Record option only prompts you to update the SPF record; clicking on it doesn't update the SPF record. For more information, see how you can update the Sender Policy Framework (SPF) record. 

For more information, see Sender Policy Framework (SPF) records. 

- You can update the SPF record before or after the configuration. 

- Once you have updated the SPF record, the Update SPF Record option will not be visible under Manage. 

Purchase: You can purchase your Exclaimer Cloud subscription. By default, the billing payment runs on a monthly cycle, but you can always move to an annual invoice contract. The different purchase options are direct debit, Credit Card, or invoice (manual payment).

NOTE: Please check if the Direct Debit option is available in your country?

Add user: You can add additional users to your Exclaimer Cloud subscription. 
Only the subscription owner or the subscription admin can add other users who can log into the Exclaimer portal.

Subscription details: You can view your Exclaimer Cloud subscription details, including your Subscription ID. 

Cancel this subscription: You can cancel your Exclaimer Cloud subscription.
Only the subscription owner can cancel the Exclaimer Cloud subscription.