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How to create and add data to custom attributes

  1. Exclaimer Knowledge Base
  2. Solutions
  3. Features
Ari Flavell
  • Updated

Scenario

You are using Exclaimer and wish to include specific user data in your signature, such as adding qualifications or pronouns. However, the available {Fields} attributes do not have any fields that match the data you need.

Resolution 

To use custom fields, you can add data for any user account to a custom attribute using Active Directory, Microsoft 365, Microsoft Entra ID or Google Workspace. This adds a new field with your custom data that is then available for use in your signatures for any user.

NOTE: Make sure to keep the assigned custom attribute for each piece of data consistent across all users. For example, if you store qualification data for one user in Custom Attribute 1, and want to store pronoun data for a different user, add the pronoun data for that user to Custom Attribute 2.
CAUTION! You need Global Administrator credentials to proceed further.

Select an option below to view the related instructions:

On-premise Active Directory (AD Connect)
NOTE: You can sync up to 100 single-value Active Directory fields with Exclaimer. For more information, see Which fields are multi-value and cannot be synced to Exclaimer?

To add a custom attribute to Exclaimer:

  1. Open the Active Directory Users and Computers.

  2. Navigate to View and select Enable Advanced Features.

  3. Locate the user account within the organizational units.

  4. Double-click the user to open the account's properties, then select the Attribute Editor tab.
    NOTE: You will need to enable advanced features to see the Attribute Editor in Active Directory Users and Computers found in View > Advanced Features.
  5. Locate an extensionAttribute attribute with a Value column entry of <not set>. Double click <not set> to bring up the String Attribute Editor, and enter your custom field data. Select OK to commit your data to the attribute.


    Enter a new Value for the atribute to name it.

  6. In Azure AD Connect, enable the feature called Directory Extensions and select the required attributes.
    For more information, see How to enable and configure Directory Extensions in Azure AD Connect.

  7. In Exclaimer, use the Enable Additional Attributes feature found in Manage User Data to synchronize your custom attributes.
    For more information, see Enable Additional Attributes.

  8. Add a {Fields} element to your template in the Signature Designer. Your custom fields are now available to select from the list of fields.


    Select your custom field from the Field dropdown.
    Tip! For more information on adding field-based elements in the Signature Designer, see our knowledgebase articles on working with the All {Fields}, Contact {Fields}, Personal {Fields}, and Address {Fields} elements.
    NOTE: There are 15 Extension Attributes per AD account. To create new custom attributes, see How to create extra custom AD attributes.
Microsoft 365
NOTE: There are 15 custom attributes available in Microsoft 365.

To add a custom attribute to Exclaimer:

  1. Log in to the Exchange Online admin portal (https://admin.exchange.microsoft.com) as an Administrator.

    The Exchange admin center is displayed.

  2. From the menu sidebar, select Recipients, then select Mailboxes.

  3. Select a mailbox. This opens the mailbox details pane.

  4. Select the Others tab, then select Custom attributes.


    Custom Attributes is found in the Others tab in the mailbox details pane.

    The Manage custom attributes window is displayed. 


    The Manage custom attributes window.

  5. Enter your data in one of the 15 custom attributes fields, then select Save.
     
  6. Add a {Fields} element to your template in the Signature Designer. Your custom fields are now available to select from the list of fields.


    Select your custom field from the Field dropdown.
    Tip! For more information on adding field-based elements in the Signature Designer, see our knowledgebase articles on working with the All {Fields}, Contact {Fields}, Personal {Fields}, and Address {Fields} elements.
    NOTE: Extension attributes 1-15 will always show as CustomAttribute in Exclaimer.
    Other fields from On-Premise AD will be called AAD.<FieldName>.
Google Workspace

To add a custom attribute to Exclaimer:

  1. Log in to the Google Admin Console using Google Admin credentials.

  2. In the Menu, select Directory, then select Users.

  3. Open the More options dropdown in the Users section, then select Manage custom attributes.


    Select the arrow icon to expand the More options dropdown.

  4. Select ADD CUSTOM ATTRIBUTE. This opens the Add custom fields window.
     

    ADD CUSTOM ATTRIBUTE is found in the section header.

  5. Enter an attribute Category name, such as Custom attributes. Your new attributes will be stored in this category on user accounts.


    The Add custom fields window contains the entry fields for Category and attribute information.

  6. You can enter a category description in the Description field.
     
  7. Enter a name for your attribute in the Name field.
    NOTE: Only alphanumeric text, hyphens, and underscores can be used in your attribute name.
    This is to avoid data conflict when integrating Google attributes with Exclaimer via our API process.
  8. In the Info type dropdown, set the format of the data for your field. The available info types are: Text, Whole Number, Yes or No, Decimal Number, Phone, Email, or Date.
    NOTE: Info type cannot be changed once the attribute is created.

    Choose whether your custom data takes the form of text, numbers, Yes or No, decimals, a phone number, an email address, or a date.
     
  9. In the Visibility dropdown, set the visibility of the field to Visible to organization.
     
  10. In the No. of values dropdown, set the value to Single Value.
    NOTE: No. of values cannot be changed once the attribute is created.
  11. Select ADD to save your attributes. The new attributes and attribute category are shown on the Manage user attributes page.
    NOTE: Google workspace supports a maximum of 1500 attributes across all apps.

    The Custom attributes section displays the attributes you created and their data.

  12. Return to the Users page and select a user in the list to open the user account page.
     
  13. Expand User information.


    Select the arrow in the User Information header to expand the dropdown.

  14. Locate a custom attribute under your custom Category name and select the pencil icon to enter your data.


    Select the pencil icon then enter your data for the attribute.

  15. Select Save.

  16. Once the data is synchronized, add a {Fields} element to your template in the Signature Designer. Your custom fields are now available to select from the list of fields.
     

    Select your custom field from the Field dropdown.
Next Steps: Once you have filled in custom attributes, ensure you have enabled and synchronized them. If you are using Microsoft 365, Microsoft Entra, or Azure AD, see Enable Additional Attributes. For information on performing a manual synchronization, see How to start a manual data synchronization.

You can add your new custom attributes to your signature using any of the {Fields} elements: Address {Fields}, Contact {Fields}, Personal {Fields}, and All {Fields}. See our knowledgebase resources on Editing Signature Design for more information on adding elements to your signature template.