ScenarioIn classic Outlook for desktop, some users encounter the error The operation failed when opening or interacting with the Exclaimer Outlook Add-in. This issue may affect only specific users,...
Description NOTE: This feature is only available in Pro Plan. For more information on pricing plans, see Exclaimer Pricing Plans.Many customers use Workday as their primary source of employee data ...
ScenarioIn a Microsoft 365 tenant using Exclaimer, with Safe Attachments enabled and Dynamic Delivery set for unknown malware, messages may be delayed or not delivered. NOTE: For more information, ...
ScenarioWhy are Exclaimer signatures not displaying correctly on Apple Mail clients (macOS and iOS)?ReasonMetadact reprocesses the email after Exclaimer has added the signature and logo, which caus...
ScenarioWhile attempting to sign in and configure Exclaimer Cloud using your Microsoft 365 credentials, you receive the following error message: Your Microsoft 365 account is already linked to an E...
ScenarioA customer requests to transfer their subscription to a new provider.ResolutionFollow the steps below to transfer the Exclaimer subscription to a new provider: Pre-requisites: Ensure you ha...
ScenarioA user is unable to send or receive emails in Outlook. When attempting to send a message, they may see an error indicating that their mailbox is over its size limit.ReasonThis occurs when a...
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ScenarioWhen running the connection wizard to Connect to Microsoft 365, you encounter the following error message:You cannot access this right nowYour sign-in was successful, but does not meet the ...
ScenarioWhen using Safari, clicking Download on an invoice does not trigger any visible action or download.ReasonThe behavior is caused by Safari blocking pop-ups without making it obvious to the u...