ScenarioWhen users reply to an email, the system places the server-side signature directly above the reply separator line (for example, “From:”, “Sent:”, or “On <date> wrote:”). Some users expect a...
ScenarioUsers report that when sending emails from Classic Outlook, their messages contain unexpected extra spacing. The issue affects the entire email body, including the email signature and any p...
ScenarioThe Exclaimer Outlook Add-in repeatedly prompts users in Classic Outlook with the message:Please open the Exclaimer app and sign in to continue using the add-in (Sign in | Dismiss)When this...
ScenarioIn a Remote Desktop Services (RDS) environment configured with FSLogix profile containers, some users report that Outlook add-ins begin failing Microsoft sign-in authentication after severa...
ScenarioIn classic Outlook for desktop, some users encounter the error The operation failed when opening or interacting with the Exclaimer Outlook Add-in. This issue may affect only specific users,...
Description NOTE: This feature is only available in Pro Plan. For more information on pricing plans, see Exclaimer Pricing Plans.Many customers use Workday as their primary source of employee data ...
ScenarioIn a Microsoft 365 tenant using Exclaimer, with Safe Attachments enabled and Dynamic Delivery set for unknown malware, messages may be delayed or not delivered. NOTE: For more information, ...
ScenarioWhy are Exclaimer signatures not displaying correctly on Apple Mail clients (macOS and iOS)?ReasonMetadact reprocesses the email after Exclaimer has added the signature and logo, which caus...
ScenarioWhile attempting to sign in and configure Exclaimer Cloud using your Microsoft 365 credentials, you receive the following error message: Your Microsoft 365 account is already linked to an E...
ScenarioA customer requests to transfer their subscription to a new provider.ResolutionFollow the steps below to transfer the Exclaimer subscription to a new provider: Pre-requisites: Ensure you ha...