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How do I login and view my Exclaimer Support tickets

  1. Exclaimer Knowledge Base
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Payal Arya
  • Updated

Scenario

You are liaising with Exclaimer Support for assistance with Exclaimer, and you would like to view the content of your current ticket along with your response to the associated Support Engineer. 

Resolution

To view your Exclaimer Support ticket:

  1. Log in to your Exclaimer account using the Exclaimer Support portal credentials.

    NOTES:   
    • If you have previously signed up, enter the credentials to log in to the Exclaimer Support portal.
    • If you submit a ticket without signing in, a Portal account is automatically created for you. Use Get Password to sign in for the first time. 
    • If you are new to the Exclaimer Support portal and don't already have an account, go to support.exclaimer.com and sign up for Exclaimer. 
  2. From the header bar, select the arrow against your name, then select My activities to view the tickets.


    Select My activities to view the tickets.
     
  3. All submitted requests are displayed. To filter your support tickets, enter text in the search box and select the status.


    To filter your support tickets, enter text in the search box and select the status.