Skip to main content

Hello, how can we help you today?

Or select a category below
Getting Started
Videos

Exclaimer and Multi-Factor Authentication (MFA)

  1. Exclaimer Knowledge Base
  2. Solutions
  3. Portal
Payal Arya
  • Updated

Scenario

You'd like to know how Exclaimer works with Multi-Factor Authentication (MFA), aka Two-Factor Authentication (2FA).

Resolution

There are multiple scenarios where MFA relates to Exclaimer. Please click on the required scenarios listed below to go through the detailed description:

Do the Client-Side agents (Exclaimer Outlook Add-in and the Exclaimer Signature Update Agent) support MFA?

Yes, the Exclaimer Outlook Add-in and the Exclaimer Signature Update Agent utilize Microsoft authentication mechanisms that fully support MFA.

Will enabling MFA on the Global Admin account with which Exclaimer was configured cause any problems?

No, enabling MFA on the Global Admin account with which Exclaimer was configured will not cause any problems. The Global Admin account is only necessary to grant permissions for the Azure AD apps that Exclaimer uses. The account is not retained as a service account.

Is it possible to enforce MFA on all sign-ins to Exclaimer?

Exclaimer uses MFA to authenticate sign-ins on a per-browser basis. The initial login will require MFA, but subsequent logins from the same browser will not require MFA authentication unless the browser data is cleared.

Exclaimer Portal users can choose to configure Microsoft or Google SSO for their account; however, it is not currently possible to enforce that these SSO options are used.