Description
The Invoices section allows direct Exclaimer customers with the Finance user role to download invoices.
For more information on the different user roles, see User Management.
If you are a reseller, you can download invoices from the portal.
How to access it
To access the Invoice section:
- Log in to your Exclaimer account using your subscription Owner or Finance credentials and launch your subscription.
NOTE: If you have multiple subscriptions, the system will not automatically launch your subscription. Select Launch next to the relevant subscription. - From the header bar, select the initials icon to open the Account menu, then select Invoices.
Select the icon with intials to open the Account menu. The initials are of the user who is logged in.
Downloading Invoices
The Invoices section displays a list of invoices since Oct 2023, with date and invoice number.
Select Download next to the relevant invoice to download the invoice in a PDF format.
NOTE: This section is only visible to users who have a Finance user role.
Select Download to download an invoice.
Next steps: See Understanding invoices for breakdowns of how invoices are structured, and our FAQ on invoices including changing invoice data and common queries on charges.