ScenarioYou are using Exclaimer and want to check if a user account is disabled in Entra ID (formerly Azure AD). ResolutionFollow the steps below to use the Graph Explorer tool to verify if an acco...
ScenarioYou are using Exclaimer and want to query Entra ID (formerly Azure AD) for custom attribute data. ResolutionFollow the steps below to use the Graph Explorer tool to query for the user: CAUT...
ScenarioYou want to ensure that when you send emails to Security or Distribution groups it works correctly. In this example, the ‘ReportToOriginator’ flag for the group needs to be set to ‘True’.Bu...
Scenario You have completed the Server-Side setup for Exclaimer - Signatures for Microsoft 365. You have configured a Data Loss Prevention policy that blocks certain email content but allows users ...
Scenario You receive an alert similar to this from Microsoft:"Mail flow connectors rely on valid certificates for authentication and attribution. If you let one of your certificates expire, mail fl...
Scenario You are using the Exclaimer Signature Update Agent for Outlook in a Microsoft Windows environment, and you receive the following Microsoft Word Security Notice when the agent begins to syn...
Scenario The Support team has advised you to provide a HAR file for the issue occurring for further analysis. Additional info: HAR files contain sensitive data, including the page content you down...
Scenario You notice that your signatures are not downloading correctly in Outlook for Mac. The signatures appear in the old Outlook profile but not on the current Outlook profile. Reason In most sc...
Scenario You are using Exclaimer and you need to ensure that any language-specific characters display properly on the recipient's Outlook client. Some languages (such as Spanish, Dutch, Greek and s...
Scenario You are sending emails to users in Microsoft 365 groups, using Server-Side configuration. You notice that recipients are receiving two copies of emails. Reason This is a known issue with M...