ScenarioWhile signing in to your Exclaimer Portal account, you’re prompted to enter an authentication token. The system says it has been emailed to you, but despite checking your Inbox, the email c...
ScenarioYou have configured Exclaimer for Server-Side signatures and you notice a domain ending with smtp.exclaimer.cloud or smtp.excl.cloud showing in the Domains list of the Microsoft 365 admin c...
Scenario You are attempting to sign in to Exclaimer and receive a similar message: Update your browser. Your browser is not supported or up-to-date. Resolution You can resolve this issue in any on...
The table below outlines the differences between the Exclaimer Outlook Add-in and the Exclaimer Signature Update Agent: Feature Exclaimer Outlook Add-in Exclaimer Signature Update Agent ...
ScenarioYou'd like to know how Exclaimer works with Multi-Factor Authentication (MFA), aka Two-Factor Authentication (2FA).ResolutionThere are multiple scenarios where MFA relates to Exclaimer. Ple...
Scenario You have an Exclaimer subscription and need a copy of an invoice. You would like to know where to locate the invoice. Resolution Select an option below to view the related instructions: If...
Scenario You would like to know more about Domain-based Message Authentication (DMARC) and how Exclaimer works with it. Resolution DMARC is an email authentication policy that uses the Sender Polic...
ScenarioAfter sending an email, the recipient reports that they could not see the contents of the email and that there is an attachment named winmail.dat.ReasonMicrosoft uses a proprietary email fo...
ScenarioYou are trying to configure Microsoft 365 to route emails to Exclaimer, and you encounter the following error message:Configuration failed. Your organization was not hydrated. Hydration in ...
Scenario You have configured Exclaimer and updated your signature design. How long will it take for the changes to reflect within your Outlook signatures? Resolution The changes are reflected based...