Scenario You have configured Exclaimer and are experiencing issues with emails being delivered to the Spam/Junk folder, or you are proactively looking to find out what can be done to prevent this i...
Scenario You are using Exclaimer Signatures for Google Workspace and would like to update the user data that appears in the Exclaimer signature. Resolution Log into the Google Workspace Admin Con...
Can I have my subscription set up for both Microsoft 365 and Google Workspace?No. Exclaimer subscriptions can only be configured for one type of platform. There is no way to have a 'dual setup'. If...
The table below outlines the differences in features between the Client-Side and Server-Side signatures: NOTES: Some features are exclusive to Standard and/or Pro plans. For more information, see E...
ScenarioWhile signing in to your Exclaimer Portal account, you’re prompted to enter an authentication token. The system says it has been emailed to you, but despite checking your Inbox, the email c...
ScenarioYou have configured Exclaimer for Server-Side signatures and you notice a domain ending with smtp.exclaimer.cloud or smtp.excl.cloud showing in the Domains list of the Microsoft 365 admin c...
Scenario You are attempting to sign in to Exclaimer and receive a similar message: Update your browser. Your browser is not supported or up-to-date. Resolution You can resolve this issue in any on...
The table below outlines the differences between the Exclaimer Outlook Add-in and the Exclaimer Signature Update Agent: Feature Exclaimer Outlook Add-in Exclaimer Signature Update Agent ...
ScenarioYou'd like to know how Exclaimer works with Multi-Factor Authentication (MFA), aka Two-Factor Authentication (2FA).ResolutionThere are multiple scenarios where MFA relates to Exclaimer. Ple...
Scenario You have an Exclaimer subscription and need a copy of an invoice. You would like to know where to locate the invoice. Resolution Select an option below to view the related instructions: If...