Scenario You are using the Exclaimer Signature Update Agent for Outlook in a Microsoft Windows environment, and you receive the following Microsoft Word Security Notice when the agent begins to syn...
Scenario The Support team has advised you to provide a HAR file for the issue occurring for further analysis. Additional info: HAR files contain sensitive data, including the page content you down...
Scenario You notice that your signatures are not downloading correctly in Outlook for Mac. The signatures appear in the old Outlook profile but not on the current Outlook profile. Reason In most sc...
Scenario You are using Exclaimer and you need to ensure that any language-specific characters display properly on the recipient's Outlook client. Some languages (such as Spanish, Dutch, Greek and s...
Scenario You are sending emails to users in Microsoft 365 groups, using Server-Side configuration. You notice that recipients are receiving two copies of emails. Reason This is a known issue with M...
Scenario You are using Exclaimer, and for a support query, you have to provide Exclaimer Support information on the Gmail email headers. Resolution Additional Info: Each individual email consist...
ScenarioYou have configured Exclaimer and have found that email content such as voting buttons, tasks and contacts that use Transport Neutral Encapsulation Format (TNEF) are missing from received e...
ScenarioUsers send emails from a shared mailbox, but would like to be able to apply a personal signature to some emails.ResolutionIn Client-Side deployment, you can apply a personal signature using...
Scenario You have been using Exclaimer for a while now and have recently updated your Exclaimer Microsoft 365 connectors by re-running the connector setup. You notice that there are now two ‘receiv...
Scenario When you run the Microsoft 365 Connector Setup to create transport rules and connectors required by Exclaimer, you get an access denied error. Reasons and resolutions Some of the possible ...