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How to start a manual data synchronization

Payal Arya
  • Updated

Scenario

You have made changes to your users' data within Microsoft 365 or Google Workspace, and now you want this to be updated within Exclaimer Cloud.

Resolution

We recommend! Allow a couple of hours after you've made changes in Microsoft 365 or Google Workspace before you manually synchronize data.
For Microsoft 365: An automatic sync is done to user data twice a day.
For Google Workspace: An automatic sync is done every 12 hours.
  1. Log into the Exclaimer Cloud portal, and click Launch to open your subscription. 
  2. From the left-hand pane, click Configuration, then select Manage User Data.
    NOTE: Manage User Data is only available once you have successfully configured your Exclaimer Cloud - Signatures for Microsoft 365 or Exclaimer Cloud - Signatures for Google Workspace subscription.   
  3. From the right-hand pane, under Start Synchronization are the relevant options.

    The below screenshot displays Microsoft 365 subscription:


    For more information on the different options available in synchronization, please see Manage User Data.
  4. Click START SYNC to start synchronizing the data from Azure AD/Google Workspace.
    A confirmation message is displayed along with the date and time when the sync was completed.