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Uninstall Exclaimer Cloud from your Google Workspace environment

Payal Arya
  • Updated

The steps described here will stop Exclaimer Cloud - Signatures for Google Workspace applying signatures server-side (Google Workspace) and synchronizing signatures client-side (Google Workspace).

This process will not remove existing signatures from Gmail or restore any signatures that were present before Exclaimer Cloud - Signatures for Google Workspace was installed.

To proceed, please follow the steps described below (in 4 stages):

Stage 1: Remove the Exclaimer Cloud app
  1. Access the Google Admin Console: (https://admin.google.com).

  2. Select Apps.

  3. Select Google Workspace Marketplace apps:
    mceclip0.png

  4. Select Exclaimer G Suite:
    mceclip1.png

  5. Click DELETE APP:
    mceclip2.png

  6. Follow the on-screen instructions.
    NOTE: It may take up to 48 hours for Google to replicate this change to all data centres. During this period, Exclaimer may still be able to access your data.
Stage 2: Remove the Exclaimer Cloud Content Compliance Policy
  1. Access the Google Admin Console: (https://admin.google.com).

  2. Navigate to Apps > Google Workspace > Gmail > Compliance.

  3. Locate the Content compliance policy related to Exclaimer Cloud:
    mceclip3.png

  4. Click Delete to remove this policy.

  5. Click SAVE at the bottom of the window to confirm the changes made.
    NOTE: It may take up to 1 hour for Google to apply these changes.
Stage 3: Remove the SMTP Relay Service
  1. Access the Google Admin Console: (https://admin.google.com).

  2. Navigate to Apps > Google Workspace > Gmail> Routing.

  3. Locate the SMTP relay service policy related to Exclaimer Cloud:
    mceclip4.png
  4. Click Delete to remove this policy.

  5. Click SAVE at the bottom of the window to confirm the changes made.
    NOTE: It may take up to 1 hour for Google to apply these changes.
Stage 4: Remove the Exclaimer Cloud host
  1. Access the Google Admin Console: (https://admin.google.com).

  2. Navigate to Apps > Google Workspace > Gmail > Hosts.

  3. Locate the Host related to Exclaimer Cloud:
    mceclip5.png

  4. Click Delete to remove the required host (there is no confirmation step for this).

  5. Click SAVE to confirm the changes made.
    NOTE: It may take up to 1 hour for Google to apply these changes.

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