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How to fix two dashes above my signature

Payal Arya
  • Updated

Scenario

You are using Exclaimer Cloud, configured with client-side (Google Workspace) synchronization.

When composing messages in Gmail, you notice that the synchronized signature contains two dashes.

For example:

Reason

This behaviour is the default behaviour for Google Workspace and is caused when the option Insert signature before the quoted text in replies, and remove the “--“ line that precedes it is disabled.

Resolution

 

See our full guide for this solution

To remove these dashes, follow the steps below:

NOTE: Each user (who is experiencing the issue) should follow the steps below.
  1. Log in to Gmail.

  2. Navigate to Settings at the top-right of the window, and click See all settings:



  3. Within Settings, select the General tab.

  4. Scroll down to Signature options.

  5. Tick the Insert signature before the quoted text in replies, and remove the “-- line that precedes it option:

  6. Save your changes.