Scenario
You have a requirement for users within your organization to be able to apply a certain server-side signature to one-off emails. This signature may need to be applied instead of the default signature that applies to the user.
Resolution
CAUTION!
The steps described here assume that you have already created an email signature. For more information, see how you can create an email signature.
If you wish to override the default signature using the method below, please ensure that the signature with the subject line trigger rule is positioned before the default signature.
The steps described here assume that you have already created an email signature. For more information, see how you can create an email signature.
If you wish to override the default signature using the method below, please ensure that the signature with the subject line trigger rule is positioned before the default signature.
Please click on the required options listed below to go through the detailed description:
Step 1: Configure a subject line trigger rule for signatures
- Log into the Exclaimer portal (portal.exclaimer.com) and launch your subscription.
- From the All Signatures tab, select the signature you wish to enable, then click MANAGE.
The selected signature window is displayed.
- Select the Advanced Rules tab to set conditions for server-side deployment only.
- Select Only add this signature if the email subject contains to enable the textbox.
- In This Text, enter the text you wish to use as the subject line trigger word/phrase.
NOTE: Only one word/phrase can be entered per signature. This feature is not case-sensitive. - Select Remove this text from subject to remove the subject trigger text from the subject before delivery. (This implies that the recipient will not see the subject trigger text in the email)
This step is optional.
Example:
- Click SAVE CHANGES to save the changes.
Step 2: Apply the signature
- When composing an email, enter the subject line trigger word/phrase in the subject line of the email.
Example:
- If the option to Remove this text from subject is enabled, the email will be received without the trigger word/phrase.
Example:
NOTES:
- Server-side signatures with subject line trigger rules will not override client-side signatures.
- If the Sent Items Update is enabled, the subject line trigger words/phrases will also be removed from the copy of the email in the Sent Items folder (this only applies to Exclaimer Cloud - Signatures for Microsoft 365).
- Server-side signatures with subject line trigger rules will not override client-side signatures.
- If the Sent Items Update is enabled, the subject line trigger words/phrases will also be removed from the copy of the email in the Sent Items folder (this only applies to Exclaimer Cloud - Signatures for Microsoft 365).