Exclaimer Mail Archiver upgrade instructions


Upgrading is achieved by following these steps:

1. Downloading the latest version from the website.
2. Uninstalling the current version from the server.
3. Installing the latest version downloaded.

Note: The configuration is preserved during the upgrade procedure. You won’t need to enter any configuration settings into the new version. No reboot is required.


Click here to download the updated version of Mail Archiver:


Uninstall can be achieved via the setup.exe or MSI for the currently installed version of Mail Archiver, or via Programs and Features in your operating system.

Configuration files are located in \ProgramData\Exclaimer Ltd\Mail Archiver and these are not removed as part of the uninstall process. The uninstall process does not lose any of your configuration or settings however, as a precaution, you may wish to export your configuration , as summarised below:

  1. Open the Exclaimer Console.
  2. Select the ‘Exclaimer’ node.
  3. Open the ‘Action’ menu.
  4. Select ‘Export Configuration...
  5. Select a location and file name for the export and press Save.


Run the ‘Mail Archiver’ installation file ‘Setup.exe’ on the computer where Mail Archiver is currently installed.

Once the installation is complete, no further configuration is required and the product is operational. 

The configuration files are located in the following folder and will not be removed as part of the uninstall process: 

Operating SystemLocation
Windows Server 2003 x64 Windows Server 2003 R2 x64\Documents and Settings\All Users\Application Data\Exclaimer Ltd\Mail Archiver
Windows Server 2008 x64 Windows Server 2008 R2 x64 Windows Server 2012 x64 Windows Server 2012 R2 x64 \ProgramData\Exclaimer Ltd\Mail Archiver

Note: The installation process will not lose any of the configuration or settings. However as a precaution, you may wish to export your configuration.

Export Steps

  • Open the Exclaimer Console.
  • Select the ‘Exclaimer’ node.
  • Open the ‘Action’ menu.
  • Select ‘Export Configuration...
  • Select a location and file name for the export and press Save.
How To Mail Archiver