Description
You are designing signatures in Exclaimer Cloud, and you wish to include a voice clip to help the recipients pronounce the sender's names.
Resolution
Pre-requisites:
-
To make changes to the signatures within Exclaimer Cloud, make sure you have Exclaimer Cloud Editor or Admin permissions.
For this scenario, - You need access to an online file storage service to upload recordings of the pronunciations.
- You need to have enabled Additional Attributes or created a custom attribute in Google Workspace for the purpose of storing the URLs of the pronunciation recordings.
To include a voice clip in your signature - please follow the steps described below:
Step 1: Record voice clips for all required users and upload them to your online file storage service
- Record voice clips that you wish to include in your signature. You can use various tools to record your voice, such as Sound Recorder (Windows) or Voice Memos (Mac).
- Upload your voice clips to your preferred online storage service.
Step 2: Copy the link into a custom attribute
The steps described below are for Exchange Online; however, the URL could also be copied into an Active Directory or Google Workspace Directory.
- Log in to the Exchange Online admin portal (https://admin.exchange.microsoft.com) as an Administrator.
The Exchange admin center is displayed.
-
From the left-hand navigation menu, select Recipients, then select Mailboxes.
- Edit the mailbox to which you wish to add the custom fields. The details are displayed on the right-hand pane.
- Click Custom attributes.
The Manage custom attributes window is displayed.
- Copy the URLs of the recordings from the file storage and paste the URL for each user into your preferred attribute.
Example:
- Save your changes.
- Once you have saved the URLs in your chosen attribute, please start a manual data synchronization to synchronize the new attributes to Exclaimer Cloud.
Step 3 - Apply the custom attribute in Exclaimer Cloud, Signature Designer
As required, you can add a link of the pronunciation recording to an icon or directly to the sender's name.
The steps described below help you add a custom icon with a link of the recording:
The steps described below help you add a custom icon with a link of the recording:
-
Drag the Image/Logo signature element next to your name field, in the signature design template.
Example:
The Image/Logo window is displayed:
- Upload or add a link to your chosen icon (to maximize compatibility with mail clients, the icon should already be saved at the correct size for the signature).
Example:
- Click OK to save the changes made.
- The selected icon is now displayed next to the name field.
Example:
- Select the icon to view it's properties on the right-hand pane.
-
Expand the Hyperlink section
- In Destination URL, enter the field name where you have stored the recording of the URLs (in Exchange admin center, Manage custom attributes window); example: {CustomAttribute1}
- In Alt Text, enter the text you wish to display when the recipient hovers over the icon.
Example:
- Expand the Visibility section.
- Select the Visible when option. Now, define the conditions when the selected image needs to be visible on the signature.
To prevent the icon appearing for a sender if there is no data in the field used to store the URLs (this means, if the sender does not have a pronunciation recording, the icon won't show on their signature):
- From the first drop-down, select the field where you have stored the recording URLs. Example: {Custom Attribute1}
- From the second drop-down, select is not empty.
- Click SAVE CHANGES to save your changes made.