The steps described here will stop Exclaimer Cloud - Signatures for Google Workspace applying signatures server-side (Google Workspace) and synchronizing signatures client-side (Google Workspace).
This process will not remove existing signatures from Gmail or restore any signatures that were present before Exclaimer Cloud - Signatures for Google Workspace was installed.
To proceed, please follow the steps described below (in 4 stages):
Stage 1: Remove the Exclaimer Cloud app
- Access the Google Admin Console: (https://admin.google.com).
- Select Apps.
- Select Google Workspace Marketplace apps:
- Select Exclaimer G Suite:
- Click DELETE APP:
- Follow the on-screen instructions.
NOTE: It may take up to 48 hours for Google to replicate this change to all data centres. During this period, Exclaimer may still be able to access your data.
Stage 2: Remove the Exclaimer Cloud Content Compliance Policy
- Access the Google Admin Console: (https://admin.google.com).
- Navigate to Apps > Google Workspace > Gmail > Compliance.
- Locate the Content compliance policy related to Exclaimer Cloud:
- Click Delete to remove this policy.
- Click SAVE at the bottom of the window to confirm the changes made.
NOTE: It may take up to 1 hour for Google to apply these changes.
Stage 3: Remove the SMTP Relay Service
- Access the Google Admin Console: (https://admin.google.com).
- Navigate to Apps > Google Workspace > Gmail> Routing.
- Locate the SMTP relay service policy related to Exclaimer Cloud:
- Click Delete to remove this policy.
- Click SAVE at the bottom of the window to confirm the changes made.
NOTE: It may take up to 1 hour for Google to apply these changes.
Stage 4: Remove the Exclaimer Cloud host
- Access the Google Admin Console: (https://admin.google.com).
- Navigate to Apps > Google Workspace > Gmail > Hosts.
- Locate the Host related to Exclaimer Cloud:
- Click Delete to remove the required host (there is no confirmation step for this).
- Click SAVE to confirm the changes made.
NOTE: It may take up to 1 hour for Google to apply these changes.