Scenario
You notice that the signatures are not being applied to emails that are sent from an On-Premise mailbox.
After going through the Event Viewer on the Exchange Server, you see something similar to this:
An error message is displayed for every email sent through the routing agent.
Resolution
As displayed on the error message "....your subscription has been marked as disabled."
Example:
This issue can be due to a number of reasons; to investigate why this happened, you can either:
- Raise a Support ticket, OR
- Email your Exclaimer Account representative.