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Issues installing Exclaimer Cloud Signature Update Agent on Mac M1?

Payal Arya
  • Mise à jour

Scenario

You are using Exclaimer Cloud and are having issues installing Exclaimer Cloud Signature Update Agent on Mac M1 machines. 

Resolution

Here are some pointers to resolve this issue:

  1. Before you install the Exclaimer Cloud Signature Update Agent, confirm if Rosetta 2 has been installed. 
    For more information, see If you need to install Rosetta on your Mac.

  2. When you install the Exclaimer Cloud Signature Update Agent, confirm if Full Disk Access has been granted.
    For more information, see Install Exclaimer Cloud Signature Update Agent for macOS.

If the above does not resolve your issue, please get in touch with the Exclaimer Support team, who will be happy to assist you.