You would like to edit your signatures in the new UI signature designer, but you see the following message:
The above message is displayed because you are currently using an out-of-date UI that is not compatible with the new portal version and is no longer supported.
Although you can still access your templates in the current/previous UI, they will still apply to your emails - you just cannot open them to edit and make any changes.
Example Version 1 - Signature template designer in the old UI
Example Version 2 - Signature template designer in the new UI
Unfortunately, there isn’t any option to switch the template version you are using to ensure that it is compatible.
You will need to re-create the signature template you are currently using within the drag and drop editor.
If you are interested in getting your signature templates created using Exclaimer's drag and drop editor, please contact our Sales Team via email: firstname.lastname@example.org.
Can I convert my current template to the new drag and drop editor?
Why do white boxes or white spaces appear when using background colours?
Why do my signatures get a dotted border on tables when no borders are set?
Why is the 'drag and drop editor' not working for me?
Why are images in my signature missing or have become attachments?
Why are extra line spaces appearing in my email signature?