Skip to main content
Български Deutsch Español Français Italiano Nederlands Polski Português Русский
Submit a request Sign in Service Status
Exclaimer Knowledge Base Help Centre home page
  • Video Library
  • What's New
  • FAQ
  • Sign in
  • Submit a request
  1. Exclaimer Knowledge Base
  2. Solutions

Solutions

  • Navigation hints
  • Resellers
    • How to add a customer with an existing subscription to your reseller account.
    • How to transfer a customer to a new reseller
    • How to add a new customer subscription to your reseller account
  • Setup
    • How to configure Exclaimer Cloud in a hybrid mail flow environment
    • How to migrate from Signature Manager Outlook Edition to Exclaimer Cloud for Microsoft 365
    • Configuration Failed: [Your organization was not hydrated. Hydration in progress. Please try again later]
    • How to migrate your Exclaimer Cloud subscription to a new Microsoft 365 tenant
    • How to disable the Outlook Web App Sync feature
    • [See all 21 articles]
  • Portal
    • Authentication token or MFA emails not received when attempting to sign in to Exclaimer Cloud
    • [Update your browser] message when trying to sign in to Exclaimer Cloud
    • Exclaimer Cloud and Multi-Factor Authentication (MFA)
    • How to add Google or Microsoft SSO as an additional authentication method in Exclaimer Cloud
    • Error: [forbidden errors] when accessing the Exclaimer Cloud portal
    • [See all 7 articles]
  • User Data
    • How to add a user photo in Google Directory
    • How to add a user photo in Microsoft 365
    • How to update your user data in the Microsoft 365 Admin Console
    • User details are missing in signature when synchronized from OKTA
    • How to update your user data in the Google Workspace Admin Console
    • [See all 16 articles]
  • Applying Signatures
    • How to disable signatures in Outlook on the Web (OWA)
    • Signatures not appearing in new Outlook for Windows
    • How to delete existing signatures from Microsoft Outlook (Windows)
    • Why are Dynamic Distribution groups not visible when applying signatures?
    • A signature is not applied to Out of Office emails or automatic replies - Microsoft 365
    • [See all 43 articles]
  • Signature Designer
    • How to add qualifications/accreditations to your template
    • How to use borders to separate the signature elements
    • How to include a voice clip in your email signature
    • How to add a dynamic hyperlink (URL) to a signature element
    • How to create new custom AD attributes for use with Exclaimer Cloud signature templates
    • [See all 77 articles]
  • Features
    • How to configure a unique per-user calendar booking link
    • Email Shows as 'Anon' in Feedback notification
    • How to use folders to manage signatures for multiple regions
    • Disclaimer is added to the email twice when using an Microsoft 365 transport rule
    • The signature displayed in the Signature Tester is not the expected signature
    • [See all 8 articles]
  • Mail Flow
    • My Google group failed to synchronize
    • Non-Delivery Report: [500 5.5.1 Invalid or unrecognized command in this state]
    • Is 'Stop processing more rules' required for the Exclaimer Cloud mail flow rule?
    • How to update mail flow settings from India to UAE
    • Configuration error: [For this service offering, you can't enable an inbound connector]
    • [See all 35 articles]
  • Other solutions
    • How to update the Outlook Add-In for mobile device support
    • How to save email examples for troubleshooting?
    • How to enable Message Capture
    • How to re-create the Outlook Mail Profile?
    • How to find macOS console logs?
    • [See all 16 articles]
  • Useful Information
    • Information on using client-side and server-side signatures together in one subscription
    • What is the difference between the number of users shown in the portal and on my usage report?
    • How do I login and view my Exclaimer Cloud Support tickets
    • Difference in features between Client-side and Server-side signatures
    • Difference between the Exclaimer Cloud Outlook Add-in and the Exclaimer Cloud Signature Update Agent
    • [See all 61 articles]
Exclaimer Knowledge Base
Български Deutsch Español Français Italiano Nederlands Polski Português Русский