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Solutions
- Resellers
-
Setup
- How to configure Exclaimer Cloud in a hybrid mail flow environment
- How to migrate from Signature Manager Outlook Edition to Exclaimer Cloud for Microsoft 365
- Configuration Failed: [Your organization was not hydrated. Hydration in progress. Please try again later]
- How to migrate your Exclaimer Cloud subscription to a new Microsoft 365 tenant
- How to disable the Outlook Web App Sync feature [See all 21 articles]
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Portal
- Authentication token or MFA emails not received when attempting to sign in to Exclaimer Cloud
- [Update your browser] message when trying to sign in to Exclaimer Cloud
- Exclaimer Cloud and Multi-Factor Authentication (MFA)
- How to add Google or Microsoft SSO as an additional authentication method in Exclaimer Cloud
- Error: [forbidden errors] when accessing the Exclaimer Cloud portal [See all 7 articles]
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User Data
- How to add a user photo in Google Directory
- How to add a user photo in Microsoft 365
- How to update your user data in the Microsoft 365 Admin Console
- User details are missing in signature when synchronized from OKTA
- How to update your user data in the Google Workspace Admin Console [See all 16 articles]
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Applying Signatures
- How to disable signatures in Outlook on the Web (OWA)
- Signatures not appearing in new Outlook for Windows
- How to delete existing signatures from Microsoft Outlook (Windows)
- Why are Dynamic Distribution groups not visible when applying signatures?
- A signature is not applied to Out of Office emails or automatic replies - Microsoft 365 [See all 43 articles]
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Signature Designer
- How to add qualifications/accreditations to your template
- How to use borders to separate the signature elements
- How to include a voice clip in your email signature
- How to add a dynamic hyperlink (URL) to a signature element
- How to create new custom AD attributes for use with Exclaimer Cloud signature templates [See all 77 articles]
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Features
- How to configure a unique per-user calendar booking link
- Email Shows as 'Anon' in Feedback notification
- How to use folders to manage signatures for multiple regions
- Disclaimer is added to the email twice when using an Microsoft 365 transport rule
- The signature displayed in the Signature Tester is not the expected signature [See all 8 articles]
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Mail Flow
- My Google group failed to synchronize
- Non-Delivery Report: [500 5.5.1 Invalid or unrecognized command in this state]
- Is 'Stop processing more rules' required for the Exclaimer Cloud mail flow rule?
- How to update mail flow settings from India to UAE
- Configuration error: [For this service offering, you can't enable an inbound connector] [See all 35 articles]
- Other solutions
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Useful Information
- Information on using client-side and server-side signatures together in one subscription
- What is the difference between the number of users shown in the portal and on my usage report?
- How do I login and view my Exclaimer Cloud Support tickets
- Difference in features between Client-side and Server-side signatures
- Difference between the Exclaimer Cloud Outlook Add-in and the Exclaimer Cloud Signature Update Agent [See all 61 articles]