Payal Arya

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  • Subscription disabled due to outstanding invoices

    Scenario Your subscription has been disabled because of outstanding invoices. You want to resolve the invoice issue and reactivate your subscription.Message showing that signatures are disabled.   ...

  • How to change your Exclaimer plan

    Scenario You would like to change your Exclaimer plan. Resolution You can upgrade or downgrade your Exclaimer plan. For more information on the difference between plans, see Exclaimer Pricing Plans...

  • How to change your billing schedule

    Scenario You wish to change the billing schedule for your Exclaimer subscription.  Resolution    You can change the billing schedule from monthly to annual or vice versa at the time of renewing the...

  • How to configure client-side signatures after the initial onboarding

    DescriptionIf you have completed the initial onboarding for Microsoft 365 and the dashboard configuration options are no longer available, you can still configure Client-Side signatures if you have...

  • Synchronize Disabled Accounts

    Description This feature enables Exclaimer to synchronize disabled accounts in Microsoft 365, such as shared mailboxes.   NOTE: Synchronizing disabled accounts does not affect your usage costs or ...

  • LinkedIn Social Feed

    Description  NOTE: This feature is only available in Pro Plan. For more information on pricing plans, see Exclaimer Pricing Plans.The LinkedIn Social Feed feature allows you to connect a LinkedIn a...

  • How to check the Outlook Add-in version number

    ScenarioTo check the version number of the Outlook Add-in currently in use.Resolution To confirm the Add-in version for the organization:Run the following Powershell commands to list the most recen...

  • Understanding invoices

    DescriptionOur system automatically generates and sends out invoices to the billing contact for your subscription on a monthly or annual basis, depending on your payment schedule. These invoices al...

  • Social Feeds Analytics

    DescriptionThe Social Feed Analytics dashboard displays analytical information on social feed performance, such as engagement rates and click tracking for each post.NOTE: Analytics requires Server-...

  • My Google group failed to synchronize

    Scenario You are attempting to implement an email signature for a group in your Google Workspace-based organization, but the data synchronization is failing. Resolution We recommend you review the ...