ScenarioYou are using Exclaimer, and you want to manually query the Google Directory data, which Exclaimer synchronizes.ResolutionFollow these steps to use the Directory API tool, and see exactly w...
Scenario When troubleshooting, it can be useful to re-create the Outlook mail profile. This helps rule out issues with corruption and old settings. NOTE: This solution is not applicable for New Out...
ScenarioYou are installing the Signatures for Exchange feature, and you get the following error message: ReasonThis error message is caused by a security feature within Windows regarding remote fil...
Scenario You have created a signature template with spaces in the design using empty text boxes and return keys. However, there are no spaces when you view the signature in Outlook. For example: Th...
ScenarioYou are using Exclaimer and wish to manually query Entra ID (formerly Azure AD) for group members, which Exclaimer synchronizes.Resolution Follow the steps below to use the Graph Explorer t...
ScenarioYou are using Exclaimer and want to check if a user account is disabled in Entra ID (formerly Azure AD). ResolutionFollow the steps below to use the Graph Explorer tool to verify if an acco...
ScenarioYou are using Exclaimer and want to query Entra ID (formerly Azure AD) for custom attribute data. ResolutionFollow the steps below to use the Graph Explorer tool to query for the user: CAUT...
ScenarioYou want to ensure that when you send emails to Security or Distribution groups it works correctly. In this example, the ‘ReportToOriginator’ flag for the group needs to be set to ‘True’.Bu...
Scenario You have completed the Server-Side setup for Exclaimer - Signatures for Microsoft 365. You have configured a Data Loss Prevention policy that blocks certain email content but allows users ...
Scenario You receive an alert similar to this from Microsoft:"Mail flow connectors rely on valid certificates for authentication and attribution. If you let one of your certificates expire, mail fl...