ScenarioYou have configured Exclaimer and have found that email content such as voting buttons, tasks and contacts that use Transport Neutral Encapsulation Format (TNEF) are missing from received e...
ScenarioUsers send emails from a shared mailbox, but would like to be able to apply a personal signature to some emails.ResolutionIn Client-Side deployment, you can apply a personal signature using...
Scenario You have been using Exclaimer for a while now and have recently updated your Exclaimer Microsoft 365 connectors by re-running the connector setup. You notice that there are now two ‘receiv...
Scenario When you run the Microsoft 365 Connector Setup to create transport rules and connectors required by Exclaimer, you get an access denied error. Reasons and resolutions Some of the possible ...
ScenarioAfter completing the initial Exclaimer connector setup, you notice that users’ email addresses are no longer displaying their usual domain. Instead, they have been replaced with the default...
Scenario You are installing the Exclaimer Exchange Transport Agent and the Windows Event Viewer displays the following error: Exclaimer.Exchange.TransportAgent.Configuration.ImprintFesConfigDownlo...
Scenario When creating your signature template, you notice a pop-up appear in the preview window advising you of a 10,000 character limit.For example: Reason The signature is synchronized to Gmail...
Scenario You are using Exclaimer to add signatures to email messages. Separately, you are using a Microsoft 365 transport rule to append a disclaimer. When sending an email, you notice that the dis...
ScenarioIn some rare cases, special and/or accented characters may not be displayed as expected when the message is received after a signature is appended.ReasonThe most likely cause is that the ch...
Scenario You are using Exclaimer to apply signatures, but you notice that a signature is inserted in a wrong (usually quite peculiar) place for a particular message. This looks odd and gives the im...