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How to find an invoice for your Exclaimer Cloud Subscription

Payal Arya
  • Updated

Scenario

You have an Exclaimer Cloud subscription and require one or more invoices. You would like to know where you can find a copy of them.

Resolution

An invoice system is currently being developed and tested for Exclaimer Cloud, which will allow users to access their invoices directly in the Exclaimer Cloud Portal.

In the meantime, if you need a copy of an invoice, please:

  1. Raise a ticket with the Exclaimer's Support team.

  2. Fill in the details.
    Make sure, when you enter the details for your ticket:

    - In Description: Enter the invoice dates you require.

    - In Feature: Enter 'Invoice Request'. 

    Example:
    mceclip1.png

  3. Submit your request.

    An agent will respond to you via email with the requested invoices as soon as possible.