Scenario
You have configured Exclaimer Cloud and updated your signature design. You wish to know how long it will take for the changes to reflect within your Outlook signatures.
Resolution
The changes are reflected based on how you have configured your Exclaimer Cloud subscription.
For client-side signatures:
- If you've installed the Exclaimer Cloud Outlook Add-in, then the changes can take up to 45 - 60 mins to reflect within your email signature.
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If you've installed the Exclaimer Cloud Signature Update Agent, then the signatures are synchronized once every hour.
We recommend! If you want changes to a signature to be synchronized sooner, then:
For Windows: you can force synchronization by restarting the agent on the user's machine.
To do this: OpenTask Manager and close the Exclaimer Cloud Signature Update Agent, then restart it again.
For Mac: you can force synchronization by closing the agent on the user's machine.
To do this: from the Launchpad, open the Activity Monitor, select Exclaimer Signature Agent and click Quit. TheExclaimerCloud Signature Update Agent will automatically restart and update the signatures.
For server-side signatures:
- Any changes made to the signature design are reflected immediately in Outlook.