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How to install the Exclaimer Cloud Outlook Add-In (Preview channel)

Zendesk API Admin
  • Updated

Relevant Product: Exclaimer Cloud - Signatures for Office 365

The Exclaimer Cloud Outlook Add-in feature enables you to select the most appropriate email signature whilst you compose your email in Outlook from the list of all your signature templates. The signature templates can be used for different messages, for example, to represent different marketing brands.  

This article guides you through the process of how you can install the Exclaimer Cloud Outlook Add-in for a single user or deploy it to your Microsoft 365 tenant.

Please click on the required options listed below to go through the detailed description:

Pre-requisites
Before you install the Exclaimer Cloud Outlook Add-in (Outlook), please ensure:

- You are running Microsoft Outlook 2019 or Microsoft Outlook 365. Make sure the version is 16.0.14326.20258 or above.

- You are running Microsoft Windows 10 or Microsoft Windows Server 2016 onwards.
(Please note Exclaimer Cloud Outlook Add-in is not supported on Microsoft Windows 8.1 or Microsoft Windows Server 2012 R2)

To find out which Microsoft Outlook version you are running: 

- Log in to the Outlook Desktop App.

- Click File from the ribbon bar.

- From the left-hand side, click Office Account then click About Outlook.



The Microsoft Outlook version running is displayed on top:
Install Exclaimer Cloud Outlook Add-in for a single user (Outlook Web)

Follow these steps to install the Exclaimer Cloud Outlook Add-in (Outlook Web) for your own account:

  1. Log in to the Outlook Web App.

  2. Click New Message to compose a new email.

  3. Click the ellipsis () to access the menu.



  4. From the menu select Get add-ins:



    The Add-Ins for Outlook window is displayed.

  5. Select My add-ins, then from the Add a custom add-in drop-down list select Add from URL...



    The Add private add-in from a URL window is displayed.
     
  6. In the space provided, enter the URL for the Add-in file. 
    See the Exclaimer Cloud Signatures download page for the Add-in Manifest URL.


    A Warning message is displayed, click Install to proceed:



    All signatures based on your Exclaimer Cloud subscription have now been added to your Outlook Web:

Install Exclaimer Cloud Outlook Add-in for a single user (Outlook)

Follow these steps to install the Exclaimer Cloud Outlook Add-in (Outlook) for your own account:

  1. Log in to the Outlook Desktop App.

  2. From the Home ribbon bar, click the Get Add-ins option.



    The Add-Ins for Outlook window is displayed.

  3. Select My add-ins, then from the Add a custom add-in drop-down list select Add from URL...



    The Add private add-in from a URL window is displayed.
     
  4. In the space provided, enter the URL for the Add-in file. 
    Please contact Exclaimer Support to obtain the Outlook URL.  



    A Warning message is displayed, click Install to proceed:



    All signatures based on your Exclaimer Cloud subscription have been added to your Outlook desktop:

Deploy Exclaimer Cloud Outlook Add-in to your Microsoft 365 tenant

You, as a member of the IT team, can easily deploy signatures to every employee (end-user) within your organization, irrespective of where the employees are based. The end-user doesn't have to be connected to the network and there is no need to deploy this using the Group Policy. As there is no separate application to manage, this results in less IT overhead.

Follow these steps to deploy the Exclaimer Outlook Add-in to your Microsoft 365 tenant:

To complete the steps described below, you will need:
Office 365 Global Administrator credentials
  1. Log on to the Office 365 Portal as a Global Administrator.

  2. Open the admin center.

  3. Under Settings, select Integrated apps. 



  4. Click Add-ins:



  5. Click Deploy Add-in:
  6. Click Next:



  7. Click Upload custom apps:



  8. Select the option I have a URL for the manifest file. Enter the required URL:
    Caution: When you enter the URL, do not delete 'https://'.
    Please contact Exclaimer Support to obtain the URL.  



    A Configure add-in window is displayed.

  9. As required, choose which assigned users you want to have access to Exclaimer Cloud:

    - Everyone: Select to assign everyone in your organization access to Exclaimer Cloud.

    - Specific users/groups: Select to assign specific users or groups within your organization access to Exclaimer Cloud. Enter a specific user or group name; this is a predictive text field, so any matching users or groups will be displayed as you start to type.

    - Just me: Select to assign only yourself, in your organization, access to Exclaimer Cloud.

  10. Now, select how you wish to deploy the Outlook Add-in:

    - Fixed (default): Select to automatically deploy the Outlook Add-in to the assigned users. Users cannot remove the Add-in from their ribbon.

    - Available: Select to deploy and make it available to assigned users to install the Add-in themselves.
     
    - Optional: Select to automatically deploy the Outlook Add-in to the assigned users. Users can remove the Add-in from their ribbon.



  11. Click Next to continue.

    The Deploy Exclaimer Cloud Signatures window is displayed.

    Warning: It can take approximately 12 hours to deploy the Exclaimer Cloud Outlook Add-in to all users within your organization.

    The users will need to relaunch Microsoft Office for this effect to take place.



  12. A confirmation message is displayed when the Outlook Add-in has been successfully deployed:



  13. Click Next to proceed.

    Once the Exclaimer Cloud Outlook Add-in has been successfully deployed, users can start to execute client-side email signatures.  Users can find the Exclaimer icon at the bottom toolbar or as an option within the ellipsis () in their Outlook Desktop App. 
    For more information, see How to use the Exclaimer Cloud Outlook Add-in.
Note: If the Exclaimer Cloud Outlook Add-in has already been uploaded and you try and upload it again - a message is displayed, similar to this: