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How to deploy Exclaimer Cloud Signature Update Agent via Group Policy Object (GPO)

Zendesk API Admin
  • Updated

Relevant Products: Exclaimer Cloud - Signatures for Office 365

If your subscription is configured with client-side signature rules, signatures can be synchronized to the users' local computers, for use in Microsoft Outlook on Windows.

For the synchronize process to work, the Exclaimer Cloud Signature Update Agent needs to be running on each user's computer. 

We recommend: You deploy the Exclaimer Cloud Signature Update Agent via URL as this is the simplest method and it ensures that the agent is always up to date. 

But, if necessary, you can also deploy the Exclaimer Cloud Signature Update Agent via an MSI package.


To deploy the Exclaimer Cloud Signature Update Agent via an MSI package, you need to:

Also, what you can do if the Exclaimer Cloud Signature Update Agent does not install?

Note: If you want to remotely deploy the Exclaimer Cloud Signature Update Agent on a Windows Operating System, see How to remotely deploy Exclaimer Cloud Signature Update Agent (per-machine) on a Windows Operating System.


Downloading MSI package

To download the MSI package for the Exclaimer Cloud Signature Update Agent:

Creating a group policy

To create a group policy:

  1. Open the Group Policy Management console from the Windows button on your domain controller, right-click on the domain name and select Create a GPO in this domain, and link it here...

    img1.png

  2. Specify a name for the new Group Policy Object (GPO) and click OK.

    mceclip0.png

  3. Right-click the newly created GPO and click Edit.

  4. Navigate to User Configuration, select Policies, then select Software Settings: 

    mceclip1.png

  5. Right-click Software installation, select New then click Package.

  6. Select the MSI package you downloaded earlier.

  7. From the Deploy Software window, select Assigned as the deployment method and click OK:

    img4.png

  8. From the Group Policy Management Editor, right-click on the Exclaimer software package and select Properties. The Exclaimer Outlook Signature Update Agent Properties window is displayed.

  9. Select the Deployment tab and tick the Install this application at logon option, then click OK. 

    img5.png

    The next time users restart their computer, the GPO will run and apply the Cloud Signature Update Agent.

Exclaimer Cloud Signature Update Agent not installed?

In some scenarios, the Exclaimer Cloud Signature Update Agent may not have been installed - this could be due to lack of time to set off the policy.

In such cases, run the following command in the command box to force run the GPO:

gpupdate /force

 

Note: For an update install to the Exclaimer Cloud Signature Update Agent via GPO, please see: How to deploy an update to the Exclaimer Cloud Signature Update Agent using an existing Group Policy Object.