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How to enable and configure Directory Extensions in Azure Active Directory Connect

Zendesk API Admin
  • Updated

Relevant Product: Exclaimer Cloud - Signatures for Office 365

Scenario

You want to make additional attributes in your local Active Directory (AD) available, for Exclaimer Cloud to pick up, for use in your signatures.

Resolution

For such scenarios, you need to configure the Additional Azure AD Attributes for use in Exclaimer Cloud using your Azure AD Connect tool:

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Note: If you have already completed Exclaimer's Additional AD Attributes configuration, the attributes should be available as fields in the signature designer.  But, if you have not yet completed the Additional AD Attributes configuration, you will need to do so.

 

Running the AD Connect Tool

Follow the steps below to run the AD Connect Tool:

To complete the steps described below, you will need:
Office 365 Global Administrator credentials
  1. Open the Microsoft Azure Active Directory Connect, click Tasks to display a list of all the available tasks.

  2. From the Additional tasks list, select Customize Synchronization Options:

    mceclip1.png

  3. Click Next.

  4. When prompted, log in with your Office 365 Global Administrator account.

  5. You will see the options to select the applicable directory. Ensure these are correct then click Next:

    mceclip2.png

  6. You will see the Domain and OU filtering options. As required, you can select options to synchronize only the selected domains or OUs, or all AD domains and OUs.

     mceclip3.png

  7. Click Next to display Optional features.

  8. Ensure that the Direct extension attribute sync option is selected:
    mceclip4.png
  9. Click Next to display the Directory extensions:

    mceclip5.png

    Here, you can select what attributes are added for synchronization into Azure AD and where they can then be synchronized with Exclaimer Cloud.
    Notes:
    - Exclaimer can use these attributes after synchronization: (User) [String].
    - Exclaimer cannot synchronize attributes that are ‘multi value’ fields (such as Description).

    For more information, see Which fields are multi-value and cannot be synced to Exclaimer Cloud?
  10. Once you have selected all the required attributes, click Next.
    The Ready to configure page is displayed:

    mceclip6.png

  11. Click Configure to start the configuration.

    By default, the tick-box to start synchronization is selected, so Azure AD should synchronize immediately.

  12. Once the configuration is completed, the Configuration complete page is displayed:

    mceclip7.png
  13. Click Exit.

  14. Log into the Exclaimer Cloud portal (portal.exclaimer.com) and perform a manual data synchronization to ensure that the data is synchronized with Exclaimer.

    Note: For more information, see How to run a manual data synchronization.
Notes:
- Empty or Null fields are not synchronized.
- A maximum of 100 AD fields can be synchronized (this includes ‘default’ fields, such as Display name, first name, surname, and so on)
- Attributes created by PowerShell are not synchronized.