Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
Scenario
You have created a signature template, that has spaces in the design, using empty text boxes and return keys. However, when you view the signature in Outlook there are no spaces.
For example:
This screen is of Signature template, where you have designed your signature with extra spaces:
This screen is when you view your signature in Outlook and notice that the extra spaces have been removed:
Reason
By default, Outlook removes the empty text spaces as it recognizes these as extra line breaks and it also saves space in the email.
In most cases, there will be a message displayed at the top of the email to say that the extra line spaces have been removed.
Resolution
To resolve this issue, we recommend using Padding to create the extra space you want in the signature - this is universally read by all mail clients and devices.