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Adding another login to your Exclaimer Cloud subscription

Zendesk API Admin
  • Updated

Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite

Scenario

You wish to allow another user access to your Exclaimer Cloud subscription.

Resolution

Warning: Only the subscription owner or the subscription admin can add other users who can log into the Exclaimer portal.

If you are not an IT Admin and you are unsure about the setup, you can invite an IT Admin to set this up for you. 

To add additional users to your subscription:

  1. Login to the Exclaimer portal (portal.exclaimer.com), using the email address provided when you created your subscription.

  2. Click Manage... against the required subscription.

    Note: If you cannot see the Manage option against the subscription to which you want to add another user, then you are not the subscription admin.

    For more information, see What is the difference between editors and admins?
  3. Under the User Management section, click Add a user...:



    The Add a user window is displayed.

    - In Email address, enter the email address of the new user who requires access.

    - Tick the option to grant the (new) user permission for the invoice, address and company details for Exclaimer.

    - Select the role for the user: Admin or an Editor.
    Notes: New Admin accounts can only be created by the Subscription Owner.
    For more information on the different user types, see the Folder Security page.
  4. Click Add to add the new user.
     
    Once the user has been successfully added, the user will receive an automated email from Exclaimer, allowing them to set up a password and log in.