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Transport Layer Security (TLS) Best Practices

Zendesk API Admin
  • Updated

Relevant Product: Exclaimer Cloud - Signatures for Office 365 | Signature Manager Exchange Edition | Signature Manager Outlook Edition | Mail Archiver

Scenario

For Exclaimer products to utilize the most up-to-date security protocols, it is necessary for the computer's Transport Layer Security (TLS) protocols to be configured manually.

Resolution

Warning: Windows Registry modifications should always be approached with extreme care - serious problems can occur if you modify the Windows registry incorrectly!

We strongly advise you to back up the Windows registry before any modifications are made - in doing so, you will have the option to restore the backup if a problem occurs.

For more information, see How to back up and restore the registry in Windows.

This article recommends that all of the following steps be completed - please click on the required options listed below to go through the detailed description:

Step1: Ensure Windows is up-to-date

The best practices in this article depend on recent security updates being installed.
Please ensure that all Windows updates have been installed.

 

Step 2: Enable TLS 1.2
  1. From Notepad.exe, create a text file and name it TLS12-Enable.reg.

  2. Copy then paste the following text:

    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
    "DisabledByDefault"=dword:00000000
    "Enabled"=dword:00000001
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server]
    "DisabledByDefault"=dword:00000000
    "Enabled"=dword:00000001

  3. Save the TLS12-Enable.reg file.

  4. Double-click the TLS12-Enable.reg file.

  5. Click Yes to update your Windows Registry with these changes.

Step 3: Disable TLS 1.0 and 1.1
  1. From Notepad.exe, create a text file and name it TLS1011-Disable.reg

  2. Copy then paste the following text:

    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client]
    "DisabledByDefault"=dword:00000001
    "Enabled"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server]
    "DisabledByDefault"=dword:00000001
    "Enabled"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
    "DisabledByDefault"=dword:00000001
    "Enabled"=dword:00000000
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Server]
    "DisabledByDefault"=dword:00000001
    "Enabled"=dword:00000000

  3. Save the TLS1011-Disable.reg file.

  4. Double-click the TLS1011-Disable.reg file.

  5. Click Yes to update your Windows Registry with these changes.

Step 4: Configure .NET Security Settings
  1. From Notepad.exe, create a text file and name it NET-UseSchannelDefaults.reg

  2. Copy then paste the following text:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v2.0.50727]
    "SystemDefaultTlsVersions"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework\v4.0.30319]
    "SystemDefaultTlsVersions"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v2.0.50727]
    "SystemDefaultTlsVersions"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]
    "SystemDefaultTlsVersions"=dword:00000001

  3. Save the NET-UseSchannelDefaults.reg file.

  4. Double-click the NET-UseSchannelDefaults.reg file.

  5. Click Yes to update your Windows Registry with these changes.

  6. Restart your computer for the change to take effect.