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How to enable signatures for use with Exclaimer Cloud Outlook Add-in

Zendesk API Admin
  • Updated

Relevant Product: Exclaimer Cloud - Signatures for Office 365

Scenario

You have installed the Exclaimer Cloud Outlook Add-in and now you want to enable specific signatures for use within Outlook Web.

Resolution

Note: The Exclaimer Cloud Outlook Add-in feature enables you to execute client-side email signatures.
For more information, see How to use Exclaimer Cloud Outlook Add-in.  


To enable email signatures:

  1. All existing signatures are displayed as tiles on the home page. Hover your cursor over the required signature tile and select the Enable/Disable option:



    The Signature rules page is displayed.

    This page varies according to the email service that you've configured for Exclaimer Cloud - but essentially, you can enable/disable options for server-side and/or client-side signature processing.

    As the Exclaimer Cloud Outlook Add-in feature enables you to execute client-side email signatures, you need to select the Client-side (Outlook) tab:



  2. Switch on the Download this signature to the client option then set the remaining options as required.

  3. You can set the following options by default:

    - Signature on all New Messages (All messages in Apple Mail) OR

    - Signature on Forwards & Replies
  4. Click Download to download the client-side agent for both Windows and macOS.