Scenario
You wish to disable two-factor authentication for logging into the Exclaimer portal.
Reason
It is not possible to disable two-factor authentication – this behaviour is by design.
Disabling this functionality introduces significant risk; as such, it would break Exclaimer’s company policy and compromise our ISO accreditation.
Resolution
We are researching ways to simplify the two-factor authentication process. Customers will be advised as and when this proves possible.