Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
When viewing a signature in Apple Mail, the images are not displayed or re-sized when the mail client window size changes.
This issue is caused by Apple Mail itself, however, this can be fixed within Exclaimer Cloud.
The cause of the issue is due to the default 'Auto' sizing set on the images. The mail client is using the Auto setting to re-size the images based on the screen /window size.
Auto Functionality behaves correctly in all other mail clients.
To resolve the issue:
- Set a fixed width and height to the image itself to prevent other issues from occurring.
Ideally, this should be the same width and height as the original image size.
For example, if the image is 100 x 100 px, set the same dimensions to the image in Exclaimer Cloud.