Relevant Product: Exclaimer Cloud - Signatures for Office 365
Query
You've enabled the Outlook Web Signatures functionality but cannot see your signatures on the email.
Answer
There can be multiple reasons why you cannot see your signatures in Outlook Web:
- You haven't successfully completed the steps to activate the Outlook Web Signatures.
- Your mailbox is on-premise. Currently, the Outlook Web Signatures functionality is only available for mailboxes on Office 365.
- You haven't enabled the appropriate options in Signature Rules, Client-side (Outlook)
Note:
If nothing works then don't worry, log a ticket with Support and we'll be happy to look into it.
If nothing works then don't worry, log a ticket with Support and we'll be happy to look into it.