Relevant Products: Signature Manager Exchange Edition | Signature Manager Outlook Edition | Signature Manager Office 365 Edition | Mail Disclaimers | Template Editor
When viewing messages in Outlook 2016 where signatures are applied via Exclaimer Cloud, text may be cropped if certain font types and size combinations have been used.
A common example is that the descenders of characters such as ‘y’ and ‘g’ are cut off.
To resolve this issue, the suggestion would be to set a line-height value on the signature that is 2pts larger than the font size used. If you have used px values, please refer to the Points to Pixels Conversion Chart, to find out the equivalents.
If you have set the font sizes on the fields themselves, or if you have used the source code the methods below will apply. For more information on font styling, please read the Font Styling in On Premise Solutions article
To set a line height, you can surround the text using <Span style="line-height:pt value">Text</span>
This method is useful, if you have several different font sizes in one area, as you can surround each individual section in the signature.
If you are using a table, you can set the line heights in each table cell, using the cell properties on the right hand side.
If you are unsure on how to use html code, you can always click on the elipsis '...' in the properties, on the right hand side to open the style editor, then navigate to the Block Tab, to set the desired line-height.
The style editor can be accessed from the table cells and, from highlighting the fields and text elements.