25 October 2021
What's New?
Exclaimer Cloud Microsoft 365 onboarding process
Affects
Exclaimer Cloud - Signatures for Microsoft 365
Users
All users
Description
It's been some time since we launched our new User Interface and we are very grateful for your feedback - it has helped us identify areas we can work on to continue to enhance your user experience.
In this release, we have focussed on the Microsoft 365 onboarding process.
The Configuration consists of the following sections:
- Connect to Microsoft 365: This covers all the options to help you successfully configure your Exclaimer Cloud - Signatures for Microsoft 365 subscription.
- Manage User Data: This covers all the options to help you manage user contact details and user data in a signature.
- Manage Mail Flow: This covers all the options to help you manage your mail flow setup.
- Outlook Signatures: This allows you to set Outlook client restrictions to determine what changes users can make to their signatures locally if your subscription is configured to use the Cloud Signature Update Agent.
NOTE: The options within this section are not available in the new UI for this release.
This page describes the steps to set Outlook Client restrictions as available in the old UI. - Exchange on-Premises: This allows users who use both Microsoft 365 and On-Premises Exchange to utilize all the benefits of the full Exclaimer Cloud solution (such as the template designer on a friendly web-based user interface) for all their mailboxes; without migrating from their On-Premises Exchange environment into Cloud.
NOTE: The options within this section are not available in the new UI for this release.
This page describes the steps on how to use the Exchange On-Premises feature as available in the old UI.
Also, all features in the new UI are equipped with context-sensitive help to guide you on how to use the particular feature. And, don't forget to take a look at our Frequently Answered Questions page.
05th October 2021
What's New?
Empty Sender emails blocked
Affects
Exclaimer Cloud - Signatures for Microsoft 365
Exclaimer Cloud - Signatures for Google Workspace
Users
All users
Description
As of 5th October, Exclaimer Cloud will no longer process messages that do not contain a valid sender through the service.
Please see what to do if your email is rejected and you receive a Non-Delivery Report [501.5.1.8 Your message couldn't be delivered because the email has no mail from address].
29th June 2021
What's New?
Exclaimer Cloud Trial
Affects
Exclaimer Cloud - Signatures for Microsoft 365
Exclaimer Cloud - Signatures for Google Workspace
Users
All users
Description
We have exciting news!
Exclaimer is reaching out to 'non-IT personas' to try the Exclaimer product for free, for 14 days.
You can, as a non-IT persona, explore Exclaimer Cloud and create your own email signatures.
You don't need to have any IT experience - just follow our built-in walkthrough guide to help you, step-by-step, create your very own email signature.
But, if you are unsure about the setup, you can invite an IT Admin to set this up for you.
25th May 2021
What's New?
Exclaimer Cloud Outlook Add-in
Affects
Exclaimer Cloud - Signatures for Office 365
Users
All users
Description
The Exclaimer Cloud Outlook Add-in feature is now available for you to use on Outlook Web, and it will be available for Outlook Desktop soon.
This feature enriches client-side signatures by adding signatures directly to an email in real-time without any additional installations.
You can select the most appropriate email signature whilst you compose your email on Outlook Web, from the list of all your signature templates. This means you can see all of the signature templates assigned to you via a drop-down menu, providing a more 'visual' experience when it comes to choosing which template is appropriate for which email conversation.
We have also made changes to the Exclaimer Cloud Signatures download page which now consists of three options: Outlook Web, Windows Desktop and macOS.
27th April 2021
What's New?
Exclaimer Cloud Outlook Add-in
Affects
Exclaimer Cloud - Signatures for Office 365
Users
All users
Description
This feature is currently in Early Access. If you are interested, please register for participation here
26th April 2021
What's New?
New Purchase method (self-service)
Affects
Exclaimer Cloud - Signatures for Office 365
Exclaimer Cloud - Signatures for G Suite
Users
All users
Description
The following new functionality is included in this release:
A new Purchase flow (to assist with self-service) is now available for you to use.
You can purchase Exclaimer Cloud from the portal and it will be processed automatically.
31st March 2021
What's New?
Text Direction (within Text properties, Signature Designer)
Affects
Exclaimer Cloud - Signatures for Office 365
Exclaimer Cloud - Signatures for G Suite
Users
All users
Description
The following new functionality is included in this release:
You can now change the direction of the selected text within your signature. As required, you can choose from the different options available: Inherit, Left to right or Right to Left.
25th February 2021
What's New?
Exclaimer Cloud - G Suite IP addresses
Affects
Exclaimer Cloud - Signatures for G Suite
Users
Exclaimer Cloud Administrators
Description
The following new enhancement is included in this release:
Instead of four fixed IP addresses for G Suite routing in the US and EU regions, we now have 32 IP addresses - this will increase reliability and performance between Exclaimer and G Suite.
- You will need to change the host and IP addresses in your Content Compliance email routing.
- You do not need to update your Simple Mail Transfer Protocol (SMTP) records if you are already using the regional SPF.
09th February 2021
What's New?
Exclaimer Cloud - Customer Thermometer
Affects
Exclaimer Cloud - Signatures for Office 365
Exclaimer Cloud - Signatures for G Suite
Users
Exclaimer Cloud Administrators
Description
The following new functionality is included in this release:
You can now add a Customer Thermometer to your email signatures, in the Exclaimer Signature Designer either by:
- Linking your Customer Thermometer subscription to your Exclaimer Cloud subscription via an API key
or
- Pasting the customer thermometer survey into the Exclaimer Signature Designer.
Customer Thermometer is a great way to gain feedback from the services your company provides.
Note: Exclaimer has an exclusive partnership and integration with Customer Thermometer, including preferential pricing for Exclaimer customers.
Before you add the Customer Thermometer element to your signature, learn more about getting started with Customer Thermometer and the value of 1-click surveys in email signatures.
2nd February 2021
What's New?
Exclaimer Cloud - New User Interface
Affects
Exclaimer Cloud - Signatures for Microsoft 365
Users
Exclaimer Cloud Administrators
Description
We are working hard on redesigning the new User Interface (UI) to provide you with a better, informative and consistent experience.
As mentioned earlier, we are rolling out the new UI in phases and some of the functionality is not available 'yet'. Today, we are excited to announce that you can now Delete signatures and Move signatures in the new UI.
For this release, you will still need to access the following from the old UI:
- Configuration Settings
- Sign out option
- Signature/folder actions, which includes Exporting signatures.
- Although the server-side and client-side options are visible in the new UI, you will not be prompted to configure these services, if you have not already done so (you will need to configure them in the old UI).
We look forward to hearing your feedback, both on the experience of the new UI and the online guide.
1st February 2021
What's New?
Exclaimer Cloud - Signatures for Exchange
Affects
Exclaimer Cloud - Signatures for Office 365
Users
Exclaimer Cloud Administrators
Description
The following new functionality is included in this release:
You can now set up an Office 365 subscription for On-Premises Exchange Server.
This means a licensed Exchange Online mailbox is no longer required to configure Exclaimer Cloud to utilize server-side signatures when all your mailboxes are hosted in your On-Premises Exchange environment.
12th January 2021
What's New?
Exclaimer Cloud - Customer Thermometer
Affects
Exclaimer Cloud - Signatures for Office 365
Exclaimer Cloud - Signatures for G Suite
Users
Exclaimer Cloud Administrators
Description
The following new functionality is included in this release:
Customer Thermometer is a great way to gain feedback from the services your company provides.
You can now add a Customer Thermometer (as a signature element) to your email signature from the Signature Designer.
18th December 2020
What's New?
Exclaimer Cloud - New User Interface
Affects
Exclaimer Cloud - Signatures for Microsoft 365
Users
Exclaimer Cloud Administrators
Description
Exciting news - The Exclaimer Cloud new UI now supports multiple languages.
The default language selected is based on your browser language. If required, you can always change the language from the drop-down.
(Your chosen language is saved between sessions, but if you log in through a different device then you will need to select your required language again.)
Wishing you a very happy holiday season and a wonderful New Year.
14th December 2020
What's New?
Signature Rules
Affects
Exclaimer Cloud - Signatures for Office 365
Users
Exclaimer Cloud Administrators
Description
The following new enhancement is included in this release:
You can now use Active Directory (AD) fields (within curly brackets { }) to exclude a signature from being applied onto 'specific sender' reply emails.
02nd December 2020
What's New?
Exclaimer Cloud - New User Interface
Affects
Exclaimer Cloud - Signatures for Microsoft 365
Users
Exclaimer Cloud Administrators
Description
We are back with another exciting feature in the new User Interface (UI): the Signature Rules Tester.
The Signature Rules Tester is an interactive tool to help you examine the process of sending an email from a defined user (sender) to a defined recipient and see how and why a signature is applied. You can also preview the email with the signatures applied.
For this release, you will still need to access the following from the old UI:
- Configuration Settings
- Sign out option
- Signature/folder actions, which include Delete, Move and Export
- Although the server-side and client-side options are visible in the new UI, you will not be prompted to configure these services, if you have not already done so (you will need to configure them in the old UI).
We look forward to hearing your feedback, both on the experience of the new UI and the new online guide.
19th November 2020
What's New?
Exclaimer Cloud - Transport Rule (Out of Office messages)
Affects
Exclaimer Cloud - Signatures for Office 365
Users
Exclaimer Cloud Administrators
Description
A new Transport Rule has been added to prevent Out of Office messages from being sent to Exclaimer Cloud.
To avoid Out of Office messages from being blocked in the future, please ensure that you either upgrade your existing subscription for the new transport rule or re-run the setup wizard to enable the new transport rule.
17th November 2020
What's New?
Exclaimer Cloud - New User Interface
Affects
Exclaimer Cloud - Signatures for Microsoft 365
Users
Exclaimer Cloud Administrators
Description
It has been almost a month since we announced the release of our new User Interface (UI) and we've received some great feedback!
As mentioned earlier, we are rolling out the new user interface in phases and some of the functionality is not available 'yet'. We promised to keep you updated when we release more functionality - so here we are again: we are excited to announce that you can now Duplicate signatures and Re-order the sequence of signatures from the new UI. You can also Search for any existing signatures.
For this release, you will still need to access the following from the old UI:
- Configuration Settings
- Signature Rules Tester
- Sign out option
- Signature/folder actions, which include Delete, Move and Export
- Although the server-side and client-side options are visible in the new UI, you will not be prompted to configure these services, if you have not already done so (you will need to configure them in the old UI).
Your feedback is valuable to help us enhance your user experience and enable you to quickly and easily create, edit and manage your email signatures. Please let us know what you think both on the experience of the new UI and the online guide - again, thank you in advance!
13th October 2020
What's New?
Cloud Signature Update Agent for Windows
Affects
Exclaimer Cloud - Signatures for Office 365
Users
Administrators
Description
The following new enhancement is included in this release:
Updates have been made to prevent repeated login prompts when multiple versions of the Cloud Signature Update Agent are installed.
26th October 2020
What's New?
Exclaimer Cloud - New User Interface
Affects
Exclaimer Cloud - Signatures for Microsoft 365
Users
Exclaimer Cloud Administrators
Description
We’re excited to announce the release of our new User Interface (UI) - we took your suggestions on board and have completely revamped the look and feel of the Exclaimer Cloud user interface. The new modern, faster and responsive user interface allows you to quickly and easily create, edit and manage your email signatures.
We are rolling out the new user interface in phases and some of the functionality is not available yet. We'll keep you updated as and when we release more functionality. For now, the new UI is only available in the UK.
For this release, you will still need to access the following from the old UI:
- Configuration Settings
- Signature Rules Tester
- Signature/Folder Re-order option
- Sign out option
- Signature/folder actions, which include Delete, Move, Export and Copy
- Signature Search
- Although the server-side and client-side options are visible in the new UI, you will not be prompted to configure these services, if you have not already done so (you will need to configure them in the old UI).
We look forward to hearing your feedback, both on the experience of the new UI and the online guide - thank you in advance!
19th October 2020
What's New?
Cloud Signature Update Agent for Windows
Affects
Exclaimer Cloud - Signatures for Office 365
Users
Administrators
Description
The following new enhancement is included in this release:
Exclaimer Cloud now uses the latest generation of the Microsoft Authentication Library (MSAL) to carry out authentication. Previously, Exclaimer Cloud used Active Directory Authentication Library (ADAL).
By using the latest generation of MSAL, Exclaimer has access to the latest bug fixes and improvements from Microsoft and improved capabilities with the latest security offerings from Microsoft and other third parties.
Microsoft Authentication Library (MSAL) enables developers to acquire tokens from the Microsoft identity platform endpoint in order to authenticate users and access secured web APIs. It can be used to provide secure access to Microsoft Graph, other Microsoft APIs, third-party web APIs, or your own web API. MSAL supports many different application architectures and platforms including .NET, JavaScript, Java, Python, Android, and iOS.
- text taken from Overview of Microsoft Authentication Library (MSAL).
07th September 2020
What's New?
Sender Exceptions
Affects
Exclaimer Cloud - Signatures for Office 365
Users
Administrators
Description
The following new functionality is included in this release:
You can now select specific users, groups or domains that you want to include or exclude 'as senders' for the selected signature.
The Select senders window, now consists of two tabs: Include and Exclude.
The Include tab displays a list of all people/groups who will be included 'as sender' for the selected signature, while the Exclude tab displays a list of all people/groups who will not be included 'as sender' for the selected signature.
You can also add users or groups you want to include or exclude to use the selected signature.
04th September 2020
What's New?
Cloud Signature Update Agent for Windows
Affects
Exclaimer Cloud - Signatures for Office 365
Users
Administrators
Description
The following new enhancement is included in this release:
The Download page for the Cloud Signature Update Agent for Windows now reflects compatibility with Windows 8 (compatibility with Windows 7 and Outlook 2010 has been removed).
The latest version of the Cloud Signature Update Agent for Windows now, by default, removes the 'Send Pictures with Documents' registry key.
29th July 2020
Nature of Change:
New Enhancement
Affects
Administrators
Description
The following new enhancement is included in this release:
The latest version of the Cloud Signature Update Agent for Windows now uses the Word API to save the signatures.
20th July 2020
Nature of Change:
New Functionality
Affects
Administrators
Description
The following new functionality is included in this release:
The Outlook Web Signatures functionality adds signatures to Outlook Web for Office 365 mailboxes.
In order to use this functionality, you need to first activate the Outlook Web Signatures. Then, you need to enable and grant permissions to allow the Outlook Web Signatures to read and write signatures to your mailbox settings.
18th June 2020
Nature of Change:
Enhancement
Affects
Administrators
Description
The following new enhancement is included in this release:
The latest version of the Cloud Signature Update Agent for Windows can now set or unset the ‘DisableRoamingSignaturesTemporaryToggle’ registry key.
- If you already have the Cloud Signature Update Agent installed via the ClickOnce application, then you don't have to do anything - the agent will automatically update 'to disable the roaming signatures'.
- If you have installed the Cloud Signature Update Agent for Windows via Group Policy Objects (GPO) then you need to download and update the MSI assigned to your policy.
- If you have installed the Cloud Signature Update Agent for Windows (not via GPO) then you can also install the MSI directly onto your computer.
For more information on the client-side agent to prevent Microsoft from updating the mailbox see Microsoft Outlook Roaming Signatures.
For more information on how to manually disable the Microsoft Outlook Roaming Signatures feature see How to disable the Microsoft Outlook Roaming Signatures feature.
17th June 2020
Nature of Change:
New Functionality
Affects
Administrators
Description
The following new functionality is included in this release:
Exclaimer Cloud Signatures for Exchange is a new feature added to Exclaimer Cloud that allows users, who use both Office 365 and On-Premises Exchange, to utilize all the benefits of the full Exclaimer Cloud solution (such as, the template designer on a friendly web-based user interface) for all their mailboxes; without migrating from their On-Premises Exchange environment into Cloud.
To make use of this new feature, you need to install an Exclaimer Transport Agent on all your Exchange servers - these will act as a gateway to the Exclaimer Cloud Signature Service and will imprint your mail with the signatures.
9th June 2020
Nature of Change:
New Functionality
Affects
Administrators
Description
The following new functionality is included in this release:
You, as an administrator, can now view signature application logs from the Exclaimer Cloud. The Diagnostics Log Viewer allows you to view and search messages - in order to identify which signatures were applied to your email or pushed to your email client, along with a breakdown of the rules evaluation, for G Suite and Office 365 subscriptions.
21st May 2020
Nature of Change:
New Functionality
Affects
Administrators
Description
The following new functionality is included in this release:
The Cloud Signature Update Agent now allows you to synchronize signatures directly with the user's Outlook on macOS, as well as Apple Mail.
You will need to do an install for macOS to implement this functionality.
Significant changes have also been made within the user interface, such as:
- The Notify Users option in the Signature Rules window, Client-side (Outlook) tab, has been replaced with a Download option.
- The Exclaimer Cloud Signature Update Agent Download page now consists of two download options: Windows and macOS.
1st April 2020
Nature of Change:
Enhancement
Affects:
Administrators
Description:
The following enhancement is included in this release:
- A new version of the Cloud Signature Update Agent is now available which contains an updated code signing certificate.
21st February 2020
Nature of Change:
Enhancement
Affects:
All users
Description:
The following enhancement is included in this release:
- A Recipient(s) field is added in services, such as the Customer Thermometer. For more information on how to use it, see How to add Customer Thermometer to Exclaimer Cloud Signatures.
29th September 2019
Nature of Change:
Enhancement
Affects:
All users
Description:
The following enhancements are included in this release:
General Improvements
- Minor changes made to the user interface and text to improve readability.
- New reply separators added to the service to detect Chinese iOS devices.
- Fixed an issue with the Export Signature button in certain versions of the Google Chrome browser.
Office 365 Improvements
- Retry mechanism added to the Cloud Signature Update Agent to improve usability in environments that utilise VPNs.
16th September 2019
New Features
Improved Setup Wizard for Office 365
There have been a number of changes to the setup wizard for our Exclaimer Cloud - Signatures for Office 365 product to help improve the speed and ease of setting up our service.
We now support multi-factor authentication via a device code. This means that an app password is no longer required for Global Administrator with multi-factor enabled.
Based on feedback from customers, we have also altered the transport rule created by our service to allow for better integration with environments already using other third party services for journaling purposes.
Product Improvements
General Improvements
- Improvements to our certification services
- Alterations to our attribute data sync service to increase performance
- Improvements to Reply Separator detection within emails
- Improved logging for diagnostics purposes
11th June 2019
New Features
Subject line trigger rules
Exclaimer Cloud now has the option to apply a server-side signature based on the presence of a trigger word/phrase in the subject line of the email.
For more information, see the guide here on how to use this feature.
Product Improvements
General Improvements
- Resolved an error during data aggregation in some scenarios.
10th April 2019
New Features
Cloud Signature Update Agent Per Machine Install
The Office 365 Client Side Agent now supports installation on a per machine basis via the ALLUSERS=1 flag when installing the MSI.
This helps to improve support for Terminal Services environments and environments where the ability for end users to install software has been restricted.
For more information on deploying this option, go here
The latest version number of Cloud Signature Update Agent is 1.3.190921
Admins can add editor users to a subscription
Previously, only the owner of an Exclaimer Cloud subscription could add other admins/editors to the account. This has now been updated so admins can add editor users. Only the owner has permission to add an admin user.
Product Improvements
General Improvements
- The portal performance has been improved for customers with larger numbers of templates (100+)
- Improved performance of the autocomplete search functions for tenants with a large number of domains and users
- Improved the accuracy of results returned by the autocomplete search function
- The recipient rules option no longer reverts to empty in some scenarios
- Resolved an error during setup that resulted in an "Unable to load settings" message appearing
- Performance improvements to both our data aggregation service and our client syncing services
- Updated social media icons in Signature Designer
- Improvements to Signature Designer when rendering HTML styling elements
Office 365 Improvements
- Changed the prompt times for the Cloud Agent to 30 minutes from 30 seconds
- Tenants using an older version of our setup attempt to run the configuration, the software no longer results in an error due to a missing Azure App
G Suite Improvements
- The ability to use custom G Suite attributes has been enabled for all tenants by default
- Changed the onboarding process so that the duplicate subscription detection does not prevent resellers from creating additional subscriptions
- Renamed custom attributes now reflect this change within the signature designer
- Fixed issue that occurs when pasting 5000 or more characters into a Text Field in the Signature Designer
4th March 2019
New Features
Preview Your Details in the Signature
As well as being able to preview what the signature will look like for a particular user via the Signature rules tester, you can now preview the signature with a user's details in the Signature Editor preview pane while you are designing it.
The preview pane will show the signature containing the data we hold either for yourself or any other user in your Exclaimer Cloud tenancy.
For more information, see the guide here on how to use this feature.
Sign in via your Microsoft account
We have now added the ability to log in and sign up for accounts using a Microsoft account (Outlook.com or Office 365).
You can either use this as your primary authentication method or as an additional method on accounts that have already been signed up using a password with the same email address.
Product Improvements
General Improvements
Increased logging for our SMTP, Outlook Signatures and Gmail Signatures features
We have implemented internal changes that will allow for greater detail to be presented to our Support teams. This will increase the speed the Support Engineers can respond to and resolve any incidents that are logged.
These alerting changes have been made to several systems to allow for faster discovery and resolution of incidents affecting the service.
3rd December 2018
New Features
Recipient-Based Rules (Domain and Email Addresses)
The product can now add a different signature based on a recipient’s email address – for example, if any recipient contained @gov.uk, we could use an alternate signature specifically for government recipients. .
For more information on this feature go here.
Product Improvements
General Improvements
- Improvements to G Suite Onboarding process - We have removed the use of SMTP based authentication from the onboarding for our Exclaimer Cloud G Suite product. This helps shorten the time to get set up with the software and makes the onboarding process easier to complete.
16th November 2018
New Features
Export Templates to Desktop
We now allow administrators and editors the ability to export their templates directly from the Exclaimer UI to their desktop. This provides the ability to backup your templates from the portal as well as easily pass template designs between Exclaimer Cloud subscriptions.
For more information on how to use this feature, go to the guide here.
Product Improvements
General Improvements
- Improvements to the template creation process.
- Improved security of the portal.
- Improved reliability in the on-boarding process.
- Resolved an issue relating to question marks occurring in some emails sent through the Exclaimer Cloud service.
10th September 2018
New Features
Folder Scope for G Suite and Office 365
We now allow Admins to configure folders so that rules within those folders can only be applied to a subset of users by Editors. In an organisation split into many divisions or countries, this allows you to safely delegate signature design and application.
Product Improvements
General Improvements
- Loading User Photos no longer returns an error in a small number of scenarios.
- When configuring the product’s diagnostic feature, you are not returned an error in cases where you have a user in your organisation with a blank email address.
- Returning to the setup wizard after an extended period of time and clicking “Next” no longer takes you to a page not found (404).
- On the home screen, we have removed the “See all” hyperlink as it was obscured by the signature menu and could not be clicked. The same functionality is still available from the signature menu under “Select Users”.
- We no longer return deleted signatures when performing a search.
- We have fixed an extremely rare scenario which caused signatures to be processed in the wrong order.
- During the setup, it was possible to be setup on the wrong product, or receive an error, if you had both Office 365 and G Suite configured for the same domain.
- The Cloud Signature Update Agent has been modified to help prevent it being crawled by Google. We found a number of customers were using Google to find us and then downloading this thinking it was the Exclaimer Cloud product.
- We have pre-emptively updated the address we use for our secure certificate provider in response to a communication from the provider that they are planning to change this address.
- In some cases when setting up signatures for Outlook it was possible if you had a large number of users the website would appear to hang during setup.
- When running through the Cloud setup wizard on a slow internet link it’s not possible to skip the setup screens before they have run.
Office 365 Improvements
- We have improved the connector setup PowerShell script to deal more effectively with extremely large messages.
- It is now possible to use the Cloud Signature Update Agent in environments with Seamless Single Sign-on where machines are Azure Active Directory joined.
- Whilst we have always used TLS security for email conversations, we now advertise this to Office 365. This will appear in your tracking logs in Office 365.
- During the setup wizard, we’ve added some text to explain that if you have two-factor authentication enabled you should use an app password. The product already supported this but adding this text makes it clearer for users.
G Suite Improvements
- The aggregation of customer data to be populated into {fields} now completes when we encounter a G Suite group that contains a blank name.
- Performance of our aggregation mechanism has been improved by not aggregating groups with “All Users” unless they are used in your rules