21st February 2020
Product Improvements
- Added a Recipient(s) field for use with services such as Customer Thermometer. For more information on use, see the guide here
29th September 2019
Product Improvements
General Improvements
- Fixed an issue with the export signature button in certain versions of the Google Chrome browser
- Minor changes to text and UI visuals to improve readability
- Added new reply separators to service for detecting Chinese iOS devices
Office 365 Improvements
- Added a retry mechanism to the Cloud Signature Update Agent to improve usability in environments that utilise VPNs
16th September 2019
New Features
Improved Setup Wizard for Office 365
There have been a number of changes to the setup wizard for our Exclaimer Cloud - Signatures for Office 365 product to help improve the speed and ease of setting up our service.
We now support multi-factor authentication via a device code. This means that an app password is no longer required for Global Administrator with multi-factor enabled.
Based on feedback from customers, we have also altered the transport rule created by our service to allow for better integration with environments already using other third party services for journaling purposes.
Product Improvements
General Improvements
- Improvements to our certification services
- Alterations to our attribute data sync service to increase performance
- Improvements to Reply Separator detection within emails
- Improved logging for diagnostics purposes
11th June 2019
New Features
Subject line trigger rules
Exclaimer Cloud now has the option to apply a server-side signature based on the presence of a trigger word/phrase in the subject line of the email.
For more information, see the guide here on how to use this feature.
Product Improvements
General Improvements
- Resolved an error during data aggregation in some scenarios.
10th April 2019
New Features
Cloud Signature Update Agent Per Machine Install
The Office 365 Client Side Agent now supports installation on a per machine basis via the ALLUSERS=1 flag when installing the MSI.
This helps to improve support for Terminal Services environments and environments where the ability for end users to install software has been restricted.
For more information on deploying this option, go here
The latest version number of Cloud Signature Update Agent is 1.3.190921
Admins can add editor users to a subscription
Previously, only the owner of an Exclaimer Cloud subscription could add other admins/editors to the account. This has now been updated so admins can add editor users. Only the owner has permission to add an admin user.
Product Improvements
General Improvements
- The portal performance has been improved for customers with larger numbers of templates (100+)
- Improved performance of the autocomplete search functions for tenants with a large number of domains and users
- Improved the accuracy of results returned by the autocomplete search function
- The recipient rules option no longer reverts to empty in some scenarios
- Resolved an error during setup that resulted in an "Unable to load settings" message appearing
- Performance improvements to both our data aggregation service and our client syncing services
- Updated social media icons in Signature Designer
- Improvements to Signature Designer when rendering HTML styling elements
Office 365 Improvements
- Changed the prompt times for the Cloud Agent to 30 minutes from 30 seconds
- Tenants using an older version of our setup attempt to run the configuration, the software no longer results in an error due to a missing Azure App
G Suite Improvements
- The ability to use custom G Suite attributes has been enabled for all tenants by default
- Changed the onboarding process so that the duplicate subscription detection does not prevent resellers from creating additional subscriptions
- Renamed custom attributes now reflect this change within the signature designer
- Fixed issue that occurs when pasting 5000 or more characters into a Text Field in the Signature Designer
4th March 2019
New Features
Preview Your Details in the Signature
As well as being able to preview what the signature will look like for a particular user via the Signature rules tester, you can now preview the signature with a user's details in the Signature Editor preview pane while you are designing it.
The preview pane will show the signature containing the data we hold either for yourself or any other user in your Exclaimer Cloud tenancy.
For more information, see the guide here on how to use this feature.
Sign in via your Microsoft account
We have now added the ability to log in and sign up for accounts using a Microsoft account (Outlook.com or Office 365).
You can either use this as your primary authentication method or as an additional method on accounts that have already been signed up using a password with the same email address.
Product Improvements
General Improvements
Increased logging for our SMTP, Outlook Signatures and Gmail Signatures features
We have implemented internal changes that will allow for greater detail to be presented to our Support teams. This will increase the speed the Support Engineers can respond to and resolve any incidents that are logged.
These alerting changes have been made to several systems to allow for faster discovery and resolution of incidents affecting the service.
3rd December 2018
New Features
Recipient-Based Rules (Domain and Email Addresses)
The product can now add a different signature based on a recipient’s email address – for example, if any recipient contained @gov.uk, we could use an alternate signature specifically for government recipients. .
For more information on this feature go here.
Product Improvements
General Improvements
- Improvements to G Suite Onboarding process - We have removed the use of SMTP based authentication from the onboarding for our Exclaimer Cloud G Suite product. This helps shorten the time to get set up with the software and makes the onboarding process easier to complete.
16th November 2018
New Features
Export Templates to Desktop
We now allow administrators and editors the ability to export their templates directly from the Exclaimer UI to their desktop. This provides the ability to backup your templates from the portal as well as easily pass template designs between Exclaimer Cloud subscriptions.
For more information on how to use this feature, go to the guide here.
Product Improvements
General Improvements
- Improvements to the template creation process.
- Improved security of the portal.
- Improved reliability in the on-boarding process.
- Resolved an issue relating to question marks occurring in some emails sent through the Exclaimer Cloud service.
10th September 2018
New Features
Folder Scope for G Suite and Office 365
We now allow Admins to configure folders so that rules within those folders can only be applied to a subset of users by Editors. In an organisation split into many divisions or countries, this allows you to safely delegate signature design and application.
Product Improvements
General Improvements
- Loading the User Photos no longer returns an error in a small number of scenarios.
- When configuring the product’s diagnostic feature, you are not returned an error in cases where you have a user in your organisation with a blank email address.
- Returning to the setup wizard after an extended period of time and clicking “Next” no longer takes you to a page not found (404).
- On the home screen, we have removed the “See all” hyperlink as it was obscured by the signature menu and could not be clicked. The same functionality is still available from the signature menu under “Select Users”.
- We no longer return deleted signatures when performing a search.
- We have fixed an extremely rare scenario which caused signatures to be processed in the wrong order.
- During setup, it was possible to be setup on the wrong product, or receive an error, if you had both Office 365 and G Suite configured for the same domain.
- The Cloud Signature Update Agent has been modified to help prevent it being crawled by Google. We found a number of customers were using Google to find us and then downloading this thinking it was the Exclaimer Cloud product.
- We have pre-emptively updated the address we use for our secure certificate provider in response to a communication from the provider that they are planning to change this address.
- In some cases when setting up signatures for Outlook it was possible if you had a large number of users the website would appear to hang during setup.
- When running through the Cloud setup wizard on a slow internet link it’s not possible to skip the setup screens before they have run.
Office 365 Improvements
- We have improved the connector setup PowerShell script to deal more effectively with extremely large messages.
- It is now possible to use the Cloud Signature Update Agent in environments with Seamless Single Sign-on where machines are Azure Active Directory joined.
- Whilst we have always used TLS security for email conversations, we now advertise this to Office 365. This will appear in your tracking logs in Office 365.
- During the setup wizard, we’ve added some text to explain that if you have two-factor authentication enabled you should use an app password. The product already supported this but adding this text makes it clearer for users.
G Suite Improvements
- The aggregation of customer data to be populated into {fields} now completes when we encounter a G Suite group that contains a blank name.
- Performance of our aggregation mechanism has been improved by not aggregating groups with “All Users” unless they are used in your rules