Relevant Products: Signature Manager Exchange Edition | Signature Manager Outlook Edition | Signature Manager Office 365 Edition | Mail Disclaimers | Template Editor
Scenario
The signature template displays as a black font colour, in new emails but, in a forward and or reply e-mail, the font colour changes to a different colour, such as blue.
Resolution
The colour code #000000 or Black will convert to Window Text, caused by the mail client itself. To prevent this issue from occurring, it is recommended to use the colour code #000001 either using the Field Properties, or the source code using<span><span> tags, instead.
This colour code is universally read, and will ensure the fonts stay the correct colour in all mail clients and devices.
Field Properties
Source Code
