Relevant Products: Exclaimer Cloud - Signatures for Office 365
If you need to migrate your Exclaimer Cloud subscription to a new Office 365 tenant, follow these steps:
To complete the steps described below, you will need:
Global Administrator access to both Office 365 tenants. If you do not have this, please contact Exclaimer Support to help assist with the migration.
Global Administrator access to both Office 365 tenants. If you do not have this, please contact Exclaimer Support to help assist with the migration.
- Log into the Exclaimer Cloud portal and click the options list from the top-right of your screen then select Settings:
The Settings window is displayed. By default, the Azure/Office 365 Permissions tab is selected.
- Click Edit within the Azure/Office 365 Permissions section.
You are prompted to enter the credentials for a Global Administrator:
- Click OK to access a Microsoft environment. Enter the Global administrator credentials for your ORIGINAL tenant then click OK.
- You are returned to the Exclaimer portal - enter your NEW Office 365 Domain name then click Next.
- You are directed to a Microsoft environment where you should enter the Global administrator credentials for your NEW tenant then click OK.
- In a new browser window, log in to Office 365 (https://www.office.com) using the Global Administrator credentials for the ORIGINAL tenant.
- Navigate to Settings > Domains and remove the entry for your ORIGINAL domain.
- In Exclaimer Cloud, run the Office 365 Connector Setup for the NEW tenant.