Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
You have updated user data (such as, job title, change of name, and so on) but these changes are not visible in the signature that is appended by Exclaimer Cloud.
This behaviour is likely to occur if the changes made in the Office 365/Azure Active Directory or G Suite Directory have not yet been synchronized.
Currently, the Exclaimer Cloud product automatically aggregates user data twice a day.
To force a manual synchronization:
Log into the Exclaimer Cloud portal, click Launch to open your subscription.
Click the options list from the top-right of your screen and select Settings.
The Settings window is displayed, select the Data Synchronization tab.
- Under the Office 365/Azure Active Directory Synchronization, click Start:
- Wait for this to complete, then click Close.