Relevant Products: Exclaimer Cloud - Signatures for G Suite
Scenario
You have been using Exclaimer Cloud - Signatures for G Suite, but now wish to remove this configuration from G Suite.
Resolution
Steps detailed here will stop Exclaimer Cloud - Signatures for G Suite (a) applying signatures server-side (G Suite) and (b) synchronizing signatures client-side (Gmail).
If you are sure that you wish to proceed, follow steps below (detailed in four stages):
- Stage 1: Remove the Exclaimer Cloud app
- Stage 2: Remove the Exclaimer Cloud Content Compliance Policy
- Stage 3: Remove the SMTP Relay Service
- Stage 4: Remove the Exclaimer Cloud host
Stage 1: Removing the Exclaimer Cloud app
1. Access the G Suite Admin Console: https://admin.google.com.
2. Select Apps:
3. Select Marketplace apps:
4. Select Exclaimer Cloud:
5. Click the Remove App ('trash') icon, in top right of the screen.
6. Follow on-screen instructions.
Stage 2: Removing the Exclaimer Cloud Content Compliance Policy
1. Access the G Suite Admin Console: https://admin.google.com.
2. Navigate to Apps > G Suite > Settings for Gmail > Advanced settings > General Settings > Compliance.
3. Locate the content compliance policy, related to Exclaimer Cloud:
4. Select Delete to remove this policy.
5. Click SAVE at the bottom of the window, to confirm these changes:
Stage 3: Removing the SMTP Relay Service
1. Access the G Suite Admin Console: https://admin.google.com.
2. Navigate to Apps > G Suite > Settings for Gmail > Advanced settings > General Settings > Routing.
3. Locate the SMTP relay service policy, related to Exclaimer Cloud:
4. Select Delete to remove this policy.
5. Click SAVE at the bottom of the window, to confirm these changes:
Stage 4: Removing the Exclaimer Cloud host
1. Access the G Suite Admin Console: https://admin.google.com.
2. Navigate to Apps > G Suite > Settings for Gmail > Advanced settings > Hosts.
3. Locate the Host related to Exclaimer Cloud:
4. Select Delete to remove the required host (there is no confirmation step for this).