Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
Scenario
You have made changes to your users' data within Office 365 or G Suite and want this to be updated within Exclaimer Cloud.
Resolution
Currently, the Exclaimer Cloud product automatically aggregates user data once per day. The steps below will allow you to start a manual synchronization outside of the standard daily cycle.
Caution: Whilst the below does force a sync from your service, we would recommend allowing for a couple of hours after you made the change in Office 365 or G Suite prior to executing the steps in this guide.
- Log in to Exclaimer Cloud here
- Click Launch to open your subscription
- Go to the Hamburger icon in the top right hand corner of the window
- Select Settings from the drop down
- Go to Synchronization
- Under Office 365/Azure Active Directory Synchronization or G Suite Directory Synchronization, click the start button
- Wait for this to complete, then click the Close button