Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
Scenario
You have made changes to your users' data within Office 365 or G Suite and want this to be updated within Exclaimer Cloud.
Resolution
Currently, the Exclaimer Cloud product automatically aggregates user data twice a day. The steps below will allow you to start a manual synchronization outside of the standard daily cycle.
Caution: Whilst the below does force a sync from your service, we would recommend allowing for a couple of hours after you made the change in Office 365 or G Suite prior to executing the steps in this guide.
- Log in to Exclaimer Cloud here
- Click Launch to open your subscription
- Go to the Hamburger icon in the top right hand corner of the window
- Select Settings from the drop down
- Go to Synchronization
- Under Office 365/Azure Active Directory Synchronization or G Suite Directory Synchronization, click the start button
- Wait for this to complete, then click the Close button