Relevant Products: Exclaimer Cloud - Signatures for Office 365 | Exclaimer Cloud - Signatures for G Suite
Scenario
I have double-line spacing within my email signature but I cannot see where it is coming from.
Reason
The typical issue that causes this to happen is where the recipient replies from their email account. The mail client they are using adds its own line-height value to the email signature causing it to display with double line spaces.
Resolution
To resolve this issue:
- Select the outermost layer of the signature template and ensure that you set a line-height value 2pts larger than the font size.
For example, if your font size is 10pts then you will need to set the Line Height value to 12pts as seen in the screenshot below:
Caution: This method will not work when using the client-side and the Outlook Update Agent - due to the code added by the mail client.